Raytheon radar needs repair

**irwinsailor** · 03-03-2003, 13:02

I need to have my radar repaired. And I'm wondering if I should send it to the company or have it checked by the local dealer. does anyone have any advise?

**irwinsailor** · 05-03-2003, 11:10

I called the local Raytheon dealer/service place here in town, and today I called the Raytheon factroy service center and I have made up my mind. The dealer said it will cost $72. for them to test it and tell me what is wrong ,and it will be 3 weeks before they get around to it. The factory said they will have it back out the door repaired in less than 2 weeks. I think I will be way ahead dealing with the factory.

**irwinsailor** · 22-03-2003, 05:55

My radar is on its way back and good as new! Cost $600. 2 weeks turn around.

Chuck Baier · 22-03-2003, 07:52

IS< You made the right decision. The reason the dealer would take so long is that they would have sent it to the same place you did, Charged you the same plus their cut. Glad it worked out for you. Chuck

**irwinsailor** · 22-03-2003, 10:48

I'm very pleased. And I think it was the best decision. I plan to send all my repairs to the factory. I don't think they will get the attude that local places can get if you ask them when it will be done. The local company had my friends boat for over 2 months before they got around to working on the problem.

**irwinsailor** · 05-04-2003, 08:59

Our radar is back on the boat working like new. I'm very pleased.

Gisle · 05-04-2003, 11:43

Quote:

irwinsailor once whispered in the wind:
Our radar is back on the boat working like new. I'm very pleased.

Good to hear irwinsailor

03-03-2003, 13:02	#1
irwinsailor Moderator Site Helper Join Date: Feb 2003 Location: Macatawa Michigan Boat: Amanda Faye 61' Custom Irwin aftcockpit ketch Posts: 1,327 Images: 106	Raytheon radar needs repair I need to have my radar repaired. And I'm wondering if I should send it to the company or have it checked by the local dealer. does anyone have any advise?

22-03-2003, 07:52	#4
Chuck Baier Registered User Join Date: Mar 2003 Location: Where ever the boat is. Boat: Marine Trader 34 "Beach House" Posts: 1,660 Images: 54	IS< You made the right decision. The reason the dealer would take so long is that they would have sent it to the same place you did, Charged you the same plus their cut. Glad it worked out for you. Chuck __________________ To boldly go!! Read about our past and current cruises, the boat, some projects and a whole lot more at Voyages of Sea Trek And Now Visit The New Boats Site At The Beach House

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05-03-2003, 11:10	#2
irwinsailor Moderator Site Helper Join Date: Feb 2003 Location: Macatawa Michigan Boat: Amanda Faye 61' Custom Irwin aftcockpit ketch Posts: 1,327 Images: 106	I called the local Raytheon dealer/service place here in town, and today I called the Raytheon factroy service center and I have made up my mind. The dealer said it will cost $72. for them to test it and tell me what is wrong ,and it will be 3 weeks before they get around to it. The factory said they will have it back out the door repaired in less than 2 weeks. I think I will be way ahead dealing with the factory.

22-03-2003, 05:55	#3
irwinsailor Moderator Site Helper Join Date: Feb 2003 Location: Macatawa Michigan Boat: Amanda Faye 61' Custom Irwin aftcockpit ketch Posts: 1,327 Images: 106	My radar is on its way back and good as new! Cost $600. 2 weeks turn around.

22-03-2003, 10:48	#5
irwinsailor Moderator Site Helper Join Date: Feb 2003 Location: Macatawa Michigan Boat: Amanda Faye 61' Custom Irwin aftcockpit ketch Posts: 1,327 Images: 106	I'm very pleased. And I think it was the best decision. I plan to send all my repairs to the factory. I don't think they will get the attude that local places can get if you ask them when it will be done. The local company had my friends boat for over 2 months before they got around to working on the problem.

05-04-2003, 08:59	#6
irwinsailor Moderator Site Helper Join Date: Feb 2003 Location: Macatawa Michigan Boat: Amanda Faye 61' Custom Irwin aftcockpit ketch Posts: 1,327 Images: 106	Our radar is back on the boat working like new. I'm very pleased.