Turns out that the gear
drive on this model has plastic gears. The drive motor gear
is metal but the gears surrounding that are plastic. Not a smart plan by the manufacturer.
I called to see if there was a more robust built gear box. Nope. If it didn't break every year or two how else would they get your repeat business.
Mine ended up tearing up the gear box in heavy seas. This may be similar to your problem but I don't think it is the same. This may be a calibration issue.
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