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20-11-2018, 19:55
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#1
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Registered User
Join Date: Sep 2006
Posts: 9,398
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NSS 12 clock problems?
Fired up the NSS 12 the other day, went to check the tide and found it was stuck on a date several months ago.
Checked system clock, and it was showing 1999!
Strangely enough the UTC time it was showing matched our time zone. (+ 10 hours.)
Anyway, after rebooting, restoring defaults etc, the clock is still showing the locsl time, but the wrong month and year. 2099.
Called Navico Australia, and it seems I'm not alone. There had been 3 calls that day prior to mine, all with the same issue.
The locals had no solution. They said Navico is aware, and to expect a software update.
Anyone on here having a similar issue?
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20-11-2018, 20:00
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#2
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Registered User
Join Date: Jun 2018
Location: Kemah, TX
Boat: 1979 Cape Dory 30 Cutter
Posts: 138
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Re: NSS 12 clock problems?
Everyone is having the same issue Lowrance, B&G, Simrad. If it's a Navico MFD it's F*** Up.
This issue is all over the web if you want to get more info.
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20-11-2018, 20:06
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#3
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Registered User
Join Date: Apr 2018
Location: Coming to a Marina Near You
Boat: Hallberg-Rassy 49
Posts: 303
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Re: NSS 12 clock problems?
__________________
Professional Reality Checker
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20-11-2018, 20:31
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#4
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Registered User
Join Date: May 2010
Location: Sydney Australia
Boat: Fisher pilothouse sloop 32'
Posts: 3,413
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Re: NSS 12 clock problems?
Quote:
Originally Posted by 44'cruisingcat
Fired up the NSS 12 the other day, went to check the tide and found it was stuck on a date several months ago.
Checked system clock, and it was showing 1999!
Strangely enough the UTC time it was showing matched our time zone. (+ 10 hours.)
Anyway, after rebooting, restoring defaults etc, the clock is still showing the locsl time, but the wrong month and year. 2099.
Called Navico Australia, and it seems I'm not alone. There had been 3 calls that day prior to mine, all with the same issue.
The locals had no solution. They said Navico is aware, and to expect a software update.
Anyone on here having a similar issue?
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FWIW my NSE 12 is still just fine (touch wood). Makes me feel good that I didn't go for the new fangled touch screen.
__________________
Rob aka Uncle Bob Sydney Australia.
Life is 10% the cards you are dealt, 90% how you play em
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20-11-2018, 20:37
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#5
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Registered User
Join Date: Jun 2018
Location: Kemah, TX
Boat: 1979 Cape Dory 30 Cutter
Posts: 138
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Re: NSS 12 clock problems?
I am certain the NSE and the old Zeus(non-touch) are not affected. The problem is with all the touch screen stuff.
My initial statement may have been a bit broad....it is in fact ALL of the Navico Touchscreen MFD. I have literally seen at least one of every touch screen model with this problem.
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20-11-2018, 20:47
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#6
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Registered User
Join Date: Apr 2018
Location: Coming to a Marina Near You
Boat: Hallberg-Rassy 49
Posts: 303
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Re: NSS 12 clock problems?
__________________
Professional Reality Checker
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20-11-2018, 22:20
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#7
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Registered User
Join Date: Sep 2006
Posts: 9,398
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Re: NSS 12 clock problems?
Quote:
Originally Posted by Uncle Bob
FWIW my NSE 12 is still just fine (touch wood). Makes me feel good that I didn't go for the new fangled touch screen.
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It's unlikely it's anything to do with the touch screen, that's working fine. It's far more likely to be due to a software update. Navico is pretty good at releasing "buggy" software updates.
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20-11-2018, 22:31
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#8
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Registered User
Join Date: Apr 2018
Location: Coming to a Marina Near You
Boat: Hallberg-Rassy 49
Posts: 303
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Re: NSS 12 clock problems?
The problem has nothing to do with the touchscreen. The problem affects the generations of MFDs with a touchscreen.
__________________
Professional Reality Checker
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20-11-2018, 22:47
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#9
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Registered User
Join Date: Jan 2017
Location: Kingston, Ontario
Boat: Hans Christian 43
Posts: 382
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Re: NSS 12 clock problems?
Well I have 2 nss8's... will go out to boat, crawl under shrink wrap and check them out tomorrow. Will report back with findings.
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20-11-2018, 22:57
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#10
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Registered User
Join Date: May 2008
Location: puɐןsuǝǝnb 'ʎɐʞɔɐɯ
Boat: Nantucket Island 33
Posts: 4,864
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Re: NSS 12 clock problems?
It's a bug within the gps chip that is used, afaik. My Zeuss Touch is suffering the same malady
You might notice the gps symbol shows as red and not green even when position has been established.
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21-11-2018, 07:09
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#11
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Registered User
Join Date: Aug 2008
Location: Bristol, RI
Boat: Freedom 38 - Being There
Posts: 3
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Re: NSS 12 clock problems?
My NSS8 clock did stop working. Thought it was just my issue. Gps is fine.
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21-11-2018, 07:24
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#12
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Registered User
Join Date: Apr 2018
Location: Coming to a Marina Near You
Boat: Hallberg-Rassy 49
Posts: 303
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Re: NSS 12 clock problems?
Quote:
Originally Posted by Rowglide
Well I have 2 nss8's... will go out to boat, crawl under shrink wrap and check them out tomorrow. Will report back with findings.
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Don't waste your time. If they are not messed up today they will be messed up soon.
I love my Zeus (my poor poor broken Zeus) but I say we BOYCOTT NAVICO.
__________________
Professional Reality Checker
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21-11-2018, 09:21
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#13
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Registered User
Join Date: Jan 2017
Location: Kingston, Ontario
Boat: Hans Christian 43
Posts: 382
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Re: NSS 12 clock problems?
I don't think boycott is the answer... doesn't actually address the issue.
I think if everyone who has the problem actually report it to Simrad/Navico/B&G, with model and serial#'s... then maybe they will see fit to provide a software fix. It is not difficult to update the software if they can provide a working fix.
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21-11-2018, 13:57
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#14
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Registered User
Join Date: Jun 2018
Location: Kemah, TX
Boat: 1979 Cape Dory 30 Cutter
Posts: 138
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Re: NSS 12 clock problems?
Quote:
Originally Posted by KeelMe
I love my Zeus (my poor poor broken Zeus) but I say we BOYCOTT NAVICO.
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You don't even use the internal GPS. What do you mean "My poor poor broken Zeus"?
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22-11-2018, 07:59
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#15
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Registered User
Join Date: Mar 2006
Location: Winnipeg
Boat: None at this time
Posts: 8,462
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Re: NSS 12 clock problems?
Quote:
Originally Posted by 44'cruisingcat
It's unlikely it's anything to do with the touch screen, that's working fine. It's far more likely to be due to a software update. Navico is pretty good at releasing "buggy" software updates.
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Sounds like the "Microsoft syndrome". I wonder if reporting, en mass, to the USCG would get their (Navico) attention? Sounds like hazard to navigation to me.
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