I recently bought the Brookhouse unit, the one that is advertised as "simple" and "easy right out of the box". It's not. The wout guy has indeed answer my emails, but he's not been helpful. When I told him we have a brand new Amec transponder, he said I would have to wire in a transistor to make that work. I told him I couldn't get the imux to work and wasn't comfortable with the transistor issues and Im in Panama
where I cannot get technical expertise for the imux so I wanted to return it.
His reply? No. Just because I was in Panama
and don't know anything was not a good reason. Run from Brookhouse folks. His documentation
is awful and his communication is worse.