, often refuses to comment or admit errors. As demonstrated about a year ago when the mayor of (?)Sunrise, Florida
(a small town near FLL with a major league stadium and other features) finally went on TV because he'd spent two years trying to reach Google
to let them know, GMaps was sending folks hours away to the west coast
when they asked for directions to his town.
Samsung, OTOH, actually lies about them. They released the Captivate about two years ago, with the code for the AGPS functions pointing to a server that had been shut down. Ooops. Then said they had issued a software
update which corrected the problem. But, still was coded to the same server that didn't exist. Last I'd heard they were over six months into public criticism and at least two software
patches, but none of the announced patches actually cured the problem. I can't say I'm impressed by their customer service
or their, ah, attention to detail.
may occassionally be hard to work with, and their attitude about maps errors (Oh, you found one? Thanks, send it in to us. No, we won't send you a corrected map, that's your problem.) is really insulting. But at least they seem a little more concerned with making a product that works, or fixing it if it doesn't.
I try to keep remembering that technology today all comes back to the joke about the talking dog. The miracle is, that the dog talks at all.