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Old 11-09-2018, 03:05   #1
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MikeFergie's Avatar

Join Date: Mar 2015
Location: Mozambique
Boat: Leopard 40 (2009) & Crownline 250CR
Posts: 234
Lumitec good customer service

Hi all

I fitted some Lumitec leds to the steps on my transom of my cat and they died after a few months. As I liked them I bought more and fitted them but they also died. I might add that I bought these leds whilst traveling to Dubai and I live in Mozambique.

I wrote to Lumitec customer service to tell them about my bad experience with these lights. Immediately they responded and said they had changed how the lights were manufactured and could I send them pictures which I did.

They are now sending me brand new lights for FREE to replace all these lights which I think is really good customer service.

Itís businesses like this that I will support with my money !

Rgards
MikeF
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