My thanks to everyone who put in a response.
I don't think I'm actually going to get an answer on this as the industry seems to be burying itself in these sorts of problems. One thing I am sure is that I cannot troubleshoot the product with the limited information that Victron allows out. The programming is black box in nature which means it protects Victron from its competition there is no options available to the customer.
Even understanding which firmware update to use is not easy. The yard I am in presently has a pretty knowledgable electric/electronics installer but is stumped by the choices of firmware and cannot get answers from the local Victron reps. During the winter when the system shut down and would not allow a reboot he managed to update the color controller which fixed the system for a while but again manifest shutdowns without a clear cause. His feeling is that the Quattro needs new firmware but even I as the purchaser have had little help from the factory
If I were to do this over I would stick with the old Gel Cells and individual components that are not required to work together. The Quattro charger
talks to the controller and that in turn monitors the batteries utilizing software
that is proprietary. Simplicity is always better and reliability
is greatest when the system is the simplest.