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Old 12-09-2015, 12:47   #61
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Join Date: Oct 2009
Posts: 114
Re: Icom Radios - deterioration of microphone cable

Update from February 2013. ICOM replaced our cord 3 seasons ago no fuss, no hassle, no charge no questions asked. See attached photo. White cord leading to yellowing mike head. Yes they had a quality issue, admitted to it and provided a solution. If you have a problem with yours, take the time to let them make right. How often does this happen? Again thanks to this forum for letting others know about it.

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Old 12-09-2015, 15:31   #62
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Location: Florida
Boat: Catalina 470
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Re: Icom Radios - deterioration of microphone cable

It's Saturday evening, so I cannot call 'em now, but the Icom website still shows "Icom Service Center - Florida" in Tallahassee....
Originally Posted by sailalibi View Post
I contacted Williams Communications last week (via email) and they (the president ) said they don't service ICOM stuff! I have now emailed ICOM AMERICA direct and will post a followup.
Here's the info directly from the Icom site:
Icom Service Center - Florida
5046 Tennessee Capital Blvd.
Tallahassee, FL 32303
Phone: (800) 649-5783
Fax: (850) 575-0346

Icom America, Inc.
Service Department
12421 Willows Road NE
Kirkland, WA 98034
Phone: (800) 306-1380
So, if you find this info to be out-of-date, please let us all know...



John, KA4WJA
s/v Annie Laurie, WDB6927
MMSI# 366933110
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Old 07-10-2015, 09:05   #63
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Join Date: Jul 2006
Location: Marathon Fl. USA/Bahamas
Boat: Allied Seawind II 32ft ketch
Posts: 51
Re: Icom Radios - deterioration of microphone cable

Yes John- Thanks for the response. I called them and got instructions from the tech (Jason I believe). I sent my mic to him and got it back in about 1 week! No charge, no hassle!

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