I finally got my CP170c plotter to work again. Last summer it began losing fixes and then stopped getting them at all. Packed it off to Standard Horizon and they said they did a sys upgrade and cleaned up some wiring
and it worked fine.
Not on my boat it didn't. I was told to do ram clears, run it without the chart cards since they can corrupt the unit's software
. No fix. CMap never heard of such a thing either - bad chart cards.
I asked for a new antenna
. It arrived after two weeks and in 30 seconds it got a WAAS fix. hmmmm.
So that's the good news. There's a bit more. Standard Horizon was absolutely 100% first class in service
. Hat tip to Tim Johnson.
Now the bad news. I purchased the unit in 2001 and use the boat in the spring, summer and fall. Right away I believe there was a recall
of the original antenna
. The new one worked flawlessly until this past summer. So this is antenna #3. Antenna install is not fun (getting the wire to the unit from the rail. ICK)
But there was also the LCD. The backlight went south once, and it had to be replaced at their facility and then I think it actually died and had to be replaced, again at their facility. This baby has been to the West Coast
more than this NE sailor.
Now think about how many hours this unit has been switched "on". Not many. Think of your TV. Mine runs all the time for years on end and cost a lot less than 1/2!
and customer support on a product of questionable reliability
I suspect they are moving so fast with product development that these things are not properly tested before they are released.
What do you think?