I would expect the Furuno Australian distributor to support any Furuno product. I don't expect them to be liable for warranty costs of Grey Imports. In fact they are not even ultimately liable for warranty costs on the products they do sell because they would invoice warranty costs back to the manufacturer anyway.
I was more interested to find out what level of support there was for owners of Furuno grey imports in Australia. If I purchase
in USA and get it freighted to Australia and fit it myself, I would still expect to be able go to a local Furuno distributor and get good service if there was a problem with it. I would also expect that they would bill me for it. It would then be my problem to take that up with the people I bought it from.
However, if a previous thread regarding the price
gouging of new Furuno products purchased from the Australian distributors is correct, then I hardly expect that they will charge reasonably for labour and parts for those Aussies who dare to buy from anyone apart from themselves. In fact I wonder if there may even be a significant punitive component.
Unless I can be convinced otherwise, I may purchase
equipment in the USA and freight it to Australia and accept the fact that if there is a problem with any component it may be easier to return it to the USA for warranty repairs
. It is purely a commercial
decision. I am also hoping to hear from local Aussies who can assure me from personal experience that all this is not necessary.
On a boat that will be sailed internationally, I am interested to know how Furuno supports it's products internationally or will I be subject to the quirky attitudes and predjudices of each distributor in each country I visit? I am concerned about the tone on Grey Imports on the Australian distributors website and concede that they may well be a bit tired of being expected to provide warranty without charge on products they haven't sold.