I have recently purchased on Ebay a NEW Raymarine
instrument system thru a retailer using Ebay.
Upon installing it l find the unit is displaying wind
direction but not speed.
I have contacted their online help and have tried to see if l had done the installation
incorrectly and have determined that the indications and voltage checks l have performed in co operation with Raymarine
techs indicate the unit to be defective (can not dedermine if it is just the instrument head
the transducer or both) so Raymerine suggested l return it for warranty service
Now this is where it gets interesting...since it was an Ebay purchase
and no receipt per ce was actually received other than the Paypal information Raymarine reps have said they do not recognize Ebay as a retailer.
I have emailed the vendor and requested an official receipt be emailed or faxed to me but l have not received a reply.
I am in Canada
and the retailer indicates a Marina Del Rey California
The local Canadian Raymarine Dealer says too bad l should have purchased unit from them.
retailer had initially said send unit back and they will exchange it but l am a bit concerned with that seeing as l have had not further communication with them since last week.
Has anyone else been down this road?