Dave, this situation is not unique to Raymarine
. In fact, almost all "global" manufacturers leave the warranty of a product to the importer/distributor in each geography. Buy a top-name camera
in the US? And your warranty comes from "whoever-US" not "Whoever-Japan". Global warranties are unusual.
This is simply because the cost of servicing the warranty is part of the price
structure determined by each distributor--and the warranty costs are absorbed into the profits from the pricing they have set.
In addition, many manufacturers only support warranty terms from "authorized" distributors. If some guy picks up a case of equipment
at a bankruptcy sale
and resells it? He's not authorized, there's no warranty. For a long long time this was a problem with Defender Marine
, who sold a number of electronics
they were not authorized for. And if you had a problem--they'd take care of you, but it had to be sent back to THEM not the maker.
? Dunno, you'd have to read the warranty terms on the goods you bought. If the seller was not an authorized dealer, or the goods do not have an international warranty, you may just be out of luck. Or, on the mercy of Raymarine. Or whatever recourse you have with eBay and Paypal, based on the terms of the auction
Sometimes if you have made the purchase
with a credit card (and a PayPal middleman may be a problem there) the credit card company will extend and service
the warranty, without questioning the fine details. it pays to look into that as well.