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Old 06-07-2019, 16:42   #1
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Location: Rochester, NY
Boat: Beneteau 41.1
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AIS Transmitting Stopped

I have a B&G NAIS 500 transceiver with. NSPL 500 antenna splitter. A few months ago I put the system in silent mode (connected the light green and orange wires) to save battery power. Now itís back in transmit mode but the vessel remains invisible (reports last update as several months ago). Everything appears OK per the usual manuals. Any thoughts on how to begin transmitting positon information again? Thanks!
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Old 07-07-2019, 08:45   #2
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Re: AIS Transmitting Stopped

Yiu need to get the software and USB cable.

Then you can see which mode it’s in , If it has gps pos, and if the ant vsr is ok
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Old 07-07-2019, 10:30   #3
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Re: AIS Transmitting Stopped

Thank you. Do you know if that software is available for Mac computers? The manual says yes but it’s not visible on the B&G website.
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Old 07-07-2019, 15:16   #4
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Re: AIS Transmitting Stopped

Update: Connected NAIS500 to computer as suggested by smac999 and ran system configuration. Everything appears normal (good GPS signal, all parameters correct, etc.) except the log shows many messages received and zero transmitted as suspected. Not sure what else to try other than call dealer for a warranty replacement.
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Old 08-07-2019, 11:59   #5
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Re: AIS Transmitting Stopped

Although this post didn't get much attention, here's the epilogue in case anyone runs into similar problems. Rereading the diagnosis from the system configurator software, I noticed that, although the GPS was operating well, the NAIS 500 reported not having a GPS fix. I rebooted the transceiver and some time later it started transmitting again. Why it stopped in the first place remains a mystery, but the dealer said rebooting often solves it.
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