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Old 06-05-2017, 17:55   #1
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Mantus Anchor 25lb - received wrong size, what to do now?

I ordered an 8lb Mantus Anchor for my small boat, which is probably oversized, I considered the 2.5lb dingy anchor, but the boat supply shop sent me a 25LB anchor by mistake. I put it together to see how it worked and see if it would fit on my boat. It works great, just like in the videos, but it does not fit on my boat at all. This thing is a behemoth. They will not take it back because I put together and tested it out. What am I supposed to do with it now? I put it on Craigslist for $175 OBO but not a lot of people here by lake Norman know about these anchors.

In case you are not familiar, this is what it looks like.

https://i.imgur.com/8Y7Wmgi.jpg
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Old 06-05-2017, 22:55   #2
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Re: Mantus Anchor 25lb - received wrong size, what to do now?

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Originally Posted by SophisticatedJ View Post
I ordered an 8lb Mantus Anchor for my small boat, which is probably oversized, I considered the 2.5lb dingy anchor, but the boat supply shop sent me a 25LB anchor by mistake. I put it together to see how it worked and see if it would fit on my boat. It works great, just like in the videos, but it does not fit on my boat at all. This thing is a behemoth. They will not take it back because I put together and tested it out. What am I supposed to do with it now? I put it on Craigslist for $175 OBO but not a lot of people here by lake Norman know about these anchors.

In case you are not familiar, this is what it looks like.

https://i.imgur.com/8Y7Wmgi.jpg
Welcome to CF SophisticatedJ.
What part of the world do you live in? Consumer laws vary but in Aus, they just gotta take it back if it isn't what you ordered.
How did you pay for, CC, Paypal etc. Again depending on location and details, they might go into bat for you.
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Old 07-05-2017, 02:55   #3
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Re: Mantus Anchor 25lb - received wrong size, what to do now?

Greetings and welcome aboard the CF, J.
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Old 07-05-2017, 08:34   #4
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Re: Mantus Anchor 25lb - received wrong size, what to do now?

I live in North Carolina USA. I'd prefer to sell it.
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Old 07-05-2017, 09:04   #5
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Re: Mantus Anchor 25lb - received wrong size, what to do now?

Call Mantus themselves in Kemah, Texas. They will probably swap it out for you. The folks there are super nice and have a good reputation for great customer service.
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Old 07-05-2017, 09:24   #6
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Re: Mantus Anchor 25lb - received wrong size, what to do now?

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Call Mantus themselves in Kemah, Texas. They will probably swap it out for you. The folks there are super nice and have a good reputation for great customer service.
I agree with this.
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Old 08-05-2017, 12:38   #7
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Re: Mantus Anchor 25lb - received wrong size, what to do now?

Will do, thanks.
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Old 21-05-2017, 16:45   #8
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Re: Mantus Anchor 25lb - received wrong size, what to do now?

SophisticatedJ, did Mantus allow you to exchange it?
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Old 03-06-2017, 20:20   #9
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Mantus Anchor 25lb - received wrong size, what to do now?

Use it
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