Cruisers Forum
 


Join CruisersForum Today

Reply
 
Thread Tools Rate Thread Display Modes
Old 19-02-2016, 09:12   #1
Registered User

Join Date: Jul 2010
Posts: 1
Intellian Support

Over the last several boats I've owned Intellian satellite dishes. In general they have worked well. I currently have an in warranty unit and customer support has been pretty poor. I'm maybe 10 hours into trouble shooting on my dime. Starter out replacing all electronics. They wanted me to send electronics in and they would repair and return. Finally got them to send new if I would pay for new and they would credit on parts return. They can't find the problem - so pull the unit and ship to CA. My dine. Spend an extra month in a marina, rent a car, scrub cruising Bahama plan. Can't seem to get a return call. Has anyone got a contact that might be of some help. Is this typical experience with them?
__________________
John2funk is offline   Reply With Quote
Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
For Sale: Intellian FB150 Broadband Satellite System mjhetzer Classifieds Archive 0 02-08-2015 07:54
Cust Support The good, the better, the ugly Doghouse Marine Electronics 6 16-09-2006 05:49
When health issues happen aboard & support given. sundari Families, Kids and Pets Afloat 12 29-04-2006 08:48



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -7. The time now is 16:19.


Google+
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Social Knowledge Networks
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.

ShowCase vBulletin Plugins by Drive Thru Online, Inc.