Thanks to all of you for your feedback! I wanted to keep the scenario simple to get feed back on the markup. Now here are a few more details.
There are a couple of points I now want to bring up:
1. I mentioned to the electrician that the unit was under warranty. He failed to tell the Xantrex repair man that information.
2. Electrician talked of no such mark-up for the repair. When I saw the hourly rate for the inverter
repair and it was the same rate for his own work, I thought it looked suspicous. For all I know, he might have marked up the parts
on the Xantrex repair too.
3. The electrician paid the xantrex repair guy in cash and got the job done in 2 days (nice turn around time) and then the electrician passed the inflated bill on to me. When the electrician handed me the bill he stated, "I didn't charge you for the delivery
of the Xantrex units". When in fact that is exactly what he did. Only after I asked for the Xantrex repair man's phone
number and called him in person did I find out he charges $80/hr.
There is my frustration!!! He straight up lied to me and I had to backdoor the electrician to find out the truth. I would also speculate that the electrician was hesitant to give me the Xantrex repairman's phone
# because he asked me why I wanted to talk to him.
My father and I are 1 year from starting our cruising and I'm fed up with contractors who don't do expert and ethical work. This electrician who is working for us now is having to go back and fix the screw-ups and wrong install on the xantrex and other misc connections. When I'm paying someone to do electrical
or any other work for that matter I want them to do it right the first time. I am the Captain
of the vessel and it's my responsibility to every person on board to ensure that the work is done right and not a liability in the end. When I'm out in the middle of a puddle, it's my life and my crew that is on the line, not theirs! When it comes to electrical
work I want it done right and done right the first time. These idiotic and irresponsible contractors are taking peoples lives into their hands when they do work on someones vessel. And believe me, I know what it's like for others to depend on me for their life. I've done ER nursing for many years and I've delivered every time and done my job right. I don't see it as being any different!