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Old 13-06-2012, 22:24   #1
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US Supplier Vs Kiwi Consumer.....

Bought a cable off WALHAB1 Ebay. Wrong cable for the product code.
Sent it back. They deny receiving it. They won't sign a "not received declaration" for my carrier?? Is this a scary thing to do in the US?

My apologies for being tedious, but if a physical item is sent by mail to someone in the US from where-ever, and that someone refuses to sign a declaration that they never received it, yet they claim to have never received it (unofficially) and it is later found that it was delivered to them, does this constitute mail fraud? This can be the only reason (I can think of)
to not sign something. Weird.
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Old 13-06-2012, 22:41   #2
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A form of registered mail is usually a more expensive shipping option, at time of sale, but is specifically offered to counter your issue.

In reality if the vendor doesn't care about the issue your options for redress are limited. Can you offer the product for sale yourself on ebay. I also like to shout (tweet, facebook, forums, ebay feedback) about poor service as a warning to others.
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Old 13-06-2012, 22:46   #3
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Re: US Supplier Vs Kiwi Consumer.....

Was it sent to be delivered by USPS (US Postal Service) or by another carrier. "Mail Fraud" is defined as USPS. If it's UPS or FEXEX, that's different.

I'd suggest:

1) give us the ebay number

2) give us more info on the seller

You might be surprised. I've seen posts here have AMAZING effects.
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Old 13-06-2012, 23:14   #4
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Re: US Supplier Vs Kiwi Consumer.....

Quote:
Originally Posted by bstreep View Post
Was it sent to be delivered by USPS (US Postal Service) or by another carrier. "Mail Fraud" is defined as USPS. If it's UPS or FEXEX, that's different.

I'd suggest:

1) give us the ebay number

2) give us more info on the seller

You might be surprised. I've seen posts here have AMAZING effects.
Item # Item Title Qty Price Subtotal
110645780659 Furuno 000-135-397 Power Cable for 600L/582L/292/1650 1 $45.99 USD $45.99 USD

Shipping & Handling via USPS First Class Mail International
(includes any seller handling fees): $13.81 USD
Shipping Insurance : --
Total: $59.80 USD
This is an old transaction but New Zealand post said they would reimburse on receipt of the non-arrival declaration they sent out. Three have been sent-nada returned. I still have all the docs And the email trail with Stacy Evers from WALHAB.
Company HQ

400 Hwy 40 W


Inglis, FL 34449 map 1/4 mile East of Yankeetown Elementary School Metro Area



Big seller Ebay trader ignoring emails.......: Community Help Boards: eBay Discussion Boards

My daughter was in Long Key not long ago. Still a couple of hundred miles
travel to set someone straight does not compute.

Roly
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Old 13-06-2012, 23:16   #5
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Re: US Supplier Vs Kiwi Consumer.....

I should charge the C*w for exposure!
If the post doesn't get pulled here.
Its nickles & dimes really but being ignored as a customer & given no
customer service, infuriates.
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Old 14-06-2012, 05:40   #6
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Re: US Supplier Vs Kiwi Consumer.....

Short answer to the original question: yes. If it was sent via USPS (rather than a private carrier, as bstreep mentioned), and if they sign an official form saying that they didn't receive it when they actually did, then that is both mail fraud and a form of perjury--federal felonies, big-time fines, and jail sentences.

Have you filed a complaint with Ebay? If you paid with PayPal you can file a complaint with them also. PayPal refunded my money to me last year when I bought a laptop off of Ebay and the disk drive, memory, etc. were not what was represented in the listing, and the seller simply stopped responding to my e-mails after I sent the laptop back to him.
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Old 14-06-2012, 12:47   #7
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Re: US Supplier Vs Kiwi Consumer.....

wow! Got mail relating she will sign.Interesting DenverOn.
Seems not a lot of your country ppl know this.
Cheers guys.
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