Originally Posted by bobfnbw
Hi all. Just wanted to know from the people that have had to cover a loss with insurance, just how long it took and the hassles you had to go thru (or not).
Seems getting our insurance company to pay out for the first part of the work they authorized over a month ago is dragging things along, while my perkins
sits in water
Once the boat is paid, I will self insure except for liability. This is maddening.....
I think you have this ins company right where you want them. They are playing right into your hands. I see a new Yanmar
in your future at minium cost. I hope you are communicating with them using email
. If not start to do so now. Email
them with all that has taken place with your claim, that is rehashing the history
of the claim and only communicate with them using e mail from here on out. If they call you e mail them back confirming the call and what was said. You want their inaction until that Perkins is unrepairable, then they will have to fund a rebuild
like for like.
You want to appear as cooperative and a victim of the company's inefficent claim handling. Do not push too hard until the engine
is done. Once the engine
is done, then start esculation procedures through their organization, documenting every discussion with e mail followup. After you have exausted esculation, get an attorney to write them, while having the engine of your dreams installed.
They are leaving themselves wide open to be gutted out, if this requires arbitration or litigation their bill will be 5-6 times the cost of the engine and you might get some puniative out of it too. The hailed out engine-transmission is their fault and they will have to back it up. Also involve the Texas
Insurance Comission after you spring the trap.
Yes, I have done this before, the claims adjuster dropped the ball, I caught one of his contract
adjusters lying to me, then I started treating the company as an adversary. They (he) ignored me and when I sent him a $60K bill my phone
started ringing. He mumbled something about me falling through the cracks, then said, "I will reccomend this claim for payment". Translated, "I damn sure do not wnat you talking to my boss".
This involved copper theft of my church's air conditioners, and he was gong to low ball us, but he did not get away with it because of not returning phone
calls and e mails. He was in Chicago, I called and emailed during the worst blizzard in 10 years and again the week of Christmas
. I then put ALL new equipment
in stem to stern and sent him the bill saying, I did not know what else to do because he gave me no guidance. Heh, Heh.
Now go get em tiger, they will likely screw this up to their disadvantage due to their own beauracracy. Play em, do not let them play you.