I've ordered two of these units from defender.com in the last month. The first one came with a huge bubble in the outer layer, clearly visable through the packaging and mocking the "Inspected" label right under it.
Defender were pretty quick about getting me a replacement (and had a simple system for printing out a prepaid return label) but the second unit that just arrived also has a bubble at the left hand screen
area (same problem area as the first). Looks like the sort of thing that's only going to get worse.
Time for me to find a different brand.