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Old 22-01-2010, 04:45   #1
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Watermaker Kudos to J.T. Halden, Fort Lauderdale

A unsolicited shout-out to J.T. Halden, and Halder Marine Service, in Fort Lauderdale, who manages the Spectra Watermaker outfit down here.

About 18 months ago, as the new owner of a 44' cat headed around the world, I solicited input from this board re: watermakers. many responded, and I eventually chose the Spectra Cape Horn, and bought it through JT, even though my boat was in Annapolis. I chose JT because he spent a lot of time on the phone with me explaining the options etc.

Anyway, the unit was shipped to my home, and "installed" at my otherwise-capable boatyard. You can see where this is going.

JT offered to commission the unit for free when I got to Lauderdale, and when I arrived after taking the boat south this winter, sure enough, there he was.

Long story short: my yard botched the job -- leaks, improper wiring, improper placement of electric pumps underneath potentially leaking parts, etc.

JT must have spent 4-5 hours re-doing the install, returned the next day to make sure all was right with the world, and then helped me and my wife understand all of the nuances of care and feeding.

Customer service like I rarely experience. In addition, he's a fine sailor, owns a catamaran himself, and was generous with his advice to the this first-time cat owner.

He's at HaldenMarineService at yahoo dot com, and his phone (cell) is nine-five-four-five-one-five-seven-oh-seven-seven.

Best,

Jon Glaudemans
ile de Grace
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Old 20-02-2011, 06:02   #2
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Hurray Tellie!!!

http://www.cruisersforum.com/forums/...llie-9014.html

Where to Anchor for Strictly Sail Miami ?
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Old 07-05-2013, 15:20   #3
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Re: Watermaker Kudos to J.T. Halden, Fort Lauderdale

I would also like to thank JT. He came to my boat after hours and spent a lot of time solving my problem. I highly recommend him!
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Old 07-05-2013, 15:40   #4
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Re: Watermaker Kudos to J.T. Halden, Fort Lauderdale

That's Tellie for you! None better, so don't even bother looking.

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