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Old 16-03-2010, 15:40   #1
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Torrenson Marine

Has anyone done business with them recently? I placed an online order over a week ago and never got a confirmation or any other contact. I sent an email asking about it and never got a response. I just called and noone answered the phone. Are the out of business? Just unreliable?

Can someone recommend a more reliable source for Yanmar Parts?
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Old 16-03-2010, 17:32   #2
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I presume you actually ordered from Torresen (not Torrenson) Marine Inc. - Marine Diesel Direct.
Marine Diesel Engines and Engine Parts from Torresen Marine's Marine Diesel Direct - Universal - Volvo - Westerbeke - Yanmar - MASE

I'm unaware of any problems.
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Old 16-03-2010, 18:12   #3
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I'll e-mail a buddy of mine, he will know for sure. I'll post the answer when I get it.
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Old 16-03-2010, 21:35   #4
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You are correct Gord. I just noticed on their site they say the will not ship Yanmar parts to where I live. I wonder if they canceled my order because of that.

I am guessing this is due to Yanmar Cartel rules. Does anyone know who controls the territory that includes Texas? I am assuming there is at least one on-line source that can ship here, but the Yanmar site is not very helpful on this front.
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Old 16-03-2010, 21:37   #5
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If only I had been smart enough to buy this part from my local Yanmar dealer for 75% off before they went out of business two weeks ago. Knowledge always comes too late.
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Old 16-03-2010, 21:43   #6
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http://www.martindiesel.com/Document...20Feb08.pdf#24
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Old 16-03-2010, 21:53   #7
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Torreson Marine or Marine Diesel Direct, whatever you want to call them has a pretty good rep -- in my experience they're extremely helpful and can get just about anything, but aren't especially fast or cheap......I've called them up a few times and found them very helpful but I haven't ordered much from them -- Tractor parts are much cheaper.....they say agricultural industrial not marine!
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Old 17-03-2010, 05:56   #8
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Yanmar divides up geographical territories for their distributors, so you have to find the one that can serve you where you live.
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Old 17-03-2010, 06:43   #9
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Depending on what you ordered and how desperate you are to get it, there is another alternative. When the Yanmar dealers informed me that the seals I ordered were not available in the US and I would have to wait 3 weeks to have them shipped from Japan with my boat accruing $44 per day in yard charges, I ordered them from an outfit in England over the internet. Even after the currency conversion the price was within a dollar of what I was quoted here. What I had to eat was $35 for fedex overnight shipping. So it cost me less than 1 day's yard fees to solve the problem. This sales territory thing is apparently a US thing and doesn't apply to the rest of the world. If what you need isn't too heavy, ordering from an overseas supplier might be a solution for you. It's no wonder the american economy is in such bad shape when we stick to atiquated territorial arrangements in a global economy.
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Old 17-03-2010, 08:36   #10
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Old 17-03-2010, 09:12   #11
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Marine Engine Repair (MER) 800- 777-0714 in Seattle WA has good stock of parts and can get within a week what they don't have. They will ship. Talk to Brian in parts, or Stevie who does everything there but twist a wrench.

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Old 17-03-2010, 17:34   #12
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Just completed 3gm overhaul w/all parts purchased from Torrenson on line and over phone.They were very helpful,I couldn't get much help from Mastery Marine in Florida who was supposed to ship to my area [Tn.].Torrenson shipped to another add. I could use that was in their area.I had no trouble contacting them at all.
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Old 17-03-2010, 17:46   #13
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My friend who lives in Holland which is 20 miles away said they are still around.
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