Originally Posted by ost
Defender is good people.
Personally, I had a horrible experience with that 'good people' at Defender yesterday
Their guy from phone
order department quoted me a price
for a package of 2010 left-other Zodiac
+ 9.9hp Honda
... I did confirm that price with him yesterday, and after I drove there from NYC
, almost 3 hours, and spent 40 minutes filling out papers, cashier said: "You know what, that guy messed up with the prices, we will not sell you this package for that price".
I would understand, if they made a huge mistake... but, come on, difference was about $150... for the price of boat + motor
... for the boat they cannot sell for 3 years now...
And as a final touch: that guy from their phone
order department did not even come down to the floor to say "yes, I made a mistake, let's find a solution that will make both of us happy". Come on, I'm buying
a boat, I need "everything" besides the boat itself: vhf
, extinguisher, wheels, flares, anchor
, ropes, etc, etc... that's easy another grand in sales... No, "we will not sell you the boat for that price".
So, they didn't sell their left-other boat which is 3 years old now + I'm gonna return my order worth $550 of all stuff I don't need anymore & they obviously lost
Yeah, 'good people'