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Old 02-12-2013, 02:21   #16
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Re: Ripoff merchant!

Thanks for the research Rgscpat
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Old 02-12-2013, 02:23   #17
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Are you not able to buy these parts locally?
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Old 02-12-2013, 02:49   #18
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Re: Ripoff merchant!

Here's an example of why us Aussies by OS. Best local price for Simrad IS20 sailboat pack here $1550, best US price out of the US in AUD = $983 + shipping. That's why we put ourselves through this torture!

Maybe someone should set up a trip advisor style site for online shopping. I use scamadvisor as an initial check, but in the case of the discount marine site, it comes up as 100% trustworthy so it obviously doesn't evaluate poor service.
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Old 02-12-2013, 03:59   #19
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Dont get started on how much we get ripped in Aust.
Needed jabsco parts in Aust $700 and a week to get.
Purchased from the uk for $270 and on my desk in 4 days?
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Old 02-12-2013, 07:19   #20
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Re: Ripoff merchant!

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Originally Posted by dirkdig View Post
Dont get started on how much we get ripped in Aust.
........
Exactly why I shop O/S but I've never had trouble with US sites till now. Interstate postage in Australia is a hit and miss exercise as well.


Thanks for all that information rgscpat, very interesting and kinda justifies my original post. Jeez, even the house price was cheap, you'd have to fork out close to a mil to get a 6 bedroom house over here!

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Old 02-12-2013, 07:51   #21
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Re: Ripoff merchant!

From the "about" section of the retailer's website...
Quote:
Discount Marine Supplies.com is an internet retailer based in Pennsylvania. We accept orders via our website and then distribute those orders to one or more of our 14 regional warehouses located throughout the United States.
In other words, they have no "brick-and-mortar" business other than a laptop on the kitchen table. When you place an order with them, they just relay the order to the distributor who actually stocks (and ships) the product. Hence one part of the order arriving, and one being misplaced.

While I agree, the retailer should have followed up, any business that relies strictly on drop-shipped merchandise rather than local inventory is going to be inherently less reliable.

Do your homework, and remember.... Cheapest is not always the least expensive.
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Old 02-12-2013, 10:48   #22
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Re: Ripoff merchant!

Since the house that is listed as Discount's physical address is "under contract" and the owners appear to have moved hundreds of miles away about three years ago, it is possible that they have nothing whatsoever to do with the company, and someone who knew the house was mostly empty took advantage to "borrow" the address to make the business look more real or reputable. Or another wild possibility is that a relative or friend of the owners, a house sitter, or someone with some connection to the owners or access to the house, got the owners to let them use the address as a favor. I think nominally it was a half-million-dollar house, but given the markets may have sold for quite a bit less.

I would not be surprised if Reading, PA, USA or Berks county, PA have no business license on file for Discount Marine Supplies. It might be interesting, if this proved true, for all these facts to be brought to the attention of the attorney general's office for the state of Pennsylvania; I expect their Bureau of Consumer Protection, which handles consumer and business matters, might investigate. The state might also have the resources to contact whoever provides the web site and fulfillment services for Discount Marine as part of their inquiry.
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Old 02-12-2013, 15:56   #23
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Re: Ripoff merchant!

"Discount Marine Supplies.com is an internet retailer based in Pennsylvania. We accept orders via our website and then distribute those orders to one or more of our 14 regional warehouses located throughout the United States."

this guy is lying through his teeth from the get go. the relevant phrase is "our 14 regional warehouses". he is implying that the warehouses are owned by his company. they are obviously not.

maybe one of the lawyers out there - real or imagined - could take this on to the pennsylvania authorities....
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Old 03-12-2013, 19:31   #24
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Re: Ripoff merchant!

Quote:
Originally Posted by dirkdig View Post
Dont get started on how much we get ripped in Aust.
Needed jabsco parts in Aust $700 and a week to get.
Purchased from the uk for $270 and on my desk in 4 days?
Here's another classic example.

A Perko, Mortise, Door Lock Set

At this US dealer it costs $90.88
Perko, Mortise, Door Lock Set


At this Australian dealer $331.00 !!!

Perko Latch Set Lockable - Mortise - Latches & Catches - Cabin Hardware - Hull, Deck & Cabin Hardware - Shop Online | BLA Australia

How they justify the massive markup is beyond my understanding.

bony
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Old 03-12-2013, 20:15   #25
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Re: Ripoff merchant!

Quote:
Originally Posted by bony View Post
Here's another classic example.

A Perko, Mortise, Door Lock Set

At this US dealer it costs $90.88
Perko, Mortise, Door Lock Set


At this Australian dealer $331.00 !!!

Perko Latch Set Lockable - Mortise - Latches & Catches - Cabin Hardware - Hull, Deck & Cabin Hardware - Shop Online | BLA Australia

How they justify the massive markup is beyond my understanding.

bony
This sounds like a business opportunity to me. Some enterprising Aussie cruiser needs to start up a mail order clearing house locally, sort out the good prices and reliable suppliers overseas, bring in stuff for his mates with a little markup for the house.
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Old 03-12-2013, 22:07   #26
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Re: Ripoff merchant!

Quote:
Originally Posted by skipmac View Post
This sounds like a business opportunity to me. Some enterprising Aussie cruiser needs to start up a mail order clearing house locally, sort out the good prices and reliable suppliers overseas, bring in stuff for his mates with a little markup for the house.
If only it were that simple. By shopping on-line, we avoid having to pay both import duty and GST (provided we stay under $1000 value).

A clearing house would have to pay import duty (5%), plus
GST of 10% on the purchase price + the shipping cost + the import duty
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Old 03-12-2013, 22:24   #27
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Re: Ripoff merchant!

Quote:
Originally Posted by Weyalan View Post
If only it were that simple. By shopping on-line, we avoid having to pay both import duty and GST (provided we stay under $1000 value).

A clearing house would have to pay import duty (5%), plus
GST of 10% on the purchase price + the shipping cost + the import duty
Ah shucks. I thought I had figured out a way to move down under and get rich off a bunch of gullible deprived Aussies.
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Old 03-12-2013, 22:26   #28
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Re: Ripoff merchant!

Quote:
Originally Posted by skipmac View Post
This sounds like a business opportunity to me. Some enterprising Aussie cruiser needs to start up a mail order clearing house locally, sort out the good prices and reliable suppliers overseas, bring in stuff for his mates with a little markup for the house.
Good idea skipmac, we could call it Discount Marine Supplies .com .au and get rich ripping off our mates!
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Old 03-12-2013, 22:33   #29
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Re: Ripoff merchant!

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Originally Posted by Weyalan View Post
If only it were that simple. By shopping on-line, we avoid having to pay both import duty and GST (provided we stay under $1000 value).

A clearing house would have to pay import duty (5%), plus
GST of 10% on the purchase price + the shipping cost + the import duty
Our gov'mint's jealous they're not making enough revenue from online shoppers so there's talk about about lowering that $1000 limit next year.
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Old 03-12-2013, 22:38   #30
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Re: Ripoff merchant!

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Originally Posted by bony View Post
Good idea skipmac, we could call it Discount Marine Supplies .com .au and get rich ripping off our mates!
Better be careful and get pick a different URL. Might get sued by the honorable folks at DicountMarineSupplies for stealing their name and profiteering on their fine reputation.
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