I have had two occasions in the last week to contact Raritan
First when I was installing a new PHII toilet. I had a question about the discharge fitting as it points straight down and would not work like that in my install. Turns out the fitting rotates independently of the flange (could tell that by looking at it). The fellow I talked to, Vic, was nice and even took the time to be sure that no one had changed the design on him (he indicated it wouldn't have been the first time that happened).
The second time I called was because my month old salt
feed tank started to leak. Ok, leak is not quite the right word, it was spraying salt water
everywhere as I was trying to fill it. Vic (again) took the call and when I told him about the problem he asked for my address and shipped it out Tuesday, the same day I called and about 30 minutes before service
hours ended. It appeared at the house on Wednesday.
Just wanted to say thanks to them for the great service and let people know. I realize that good after sales service goes a long way with boaters.