Cruisers Forum
 


Join CruisersForum Today

Reply
 
Thread Tools Rate Thread Display Modes
Old 11-05-2015, 08:32   #1
Registered User

Join Date: May 2015
Posts: 4
Positive Experience

Hey Folks,
Long time lurker. I wanted to share some positive experience I recently had with an online merchant. i am in the middle of building my dreamboat and can't afford too many expensive screw ups so was happy with the positive experience I had. I posted this at the end of a long thread that was negative from some years back and wanted to share it here as a new thread. i am in no way affiliated with them. i am a backyard boatbuilder from georgia with a regular job. Was just impressed enough to share the good word. here is my experience...
In Nov of 2014 I ordered two Moeller tanks for a new boat I'm building. They shipped the correct tanks. I realize a few weeks ago that what I ordered wasn't going to work (fit my constantly evolving boat build). I contacted this vendor (orders@) and Cristian Gray replied. Told me no problem and asked for a shopping list of what I wanted and requested since they had the tank on their website that would fit the new location. This may have been easier than asking for a cash refund so I can't speak to other's experience in that regard, but I was impressed by their service minded approach and responsiveness. They actually fulfilled my replacement order before receiving the returned tanks and have corresponded regularly with me throughout the process. As of today, all parts are here, correct and shipped fast. I have received all of my order, correct and in full.
I am not affiliated with anyone. I live in Georgia. The order shipped from several different places so they probably broker like Amazon. I don't care.
With all that said, I can't recommend these folks enough based on what dealings I have had with them.
__________________
mworthan is offline   Reply With Quote
Old 11-05-2015, 08:36   #2
Moderator
 
weavis's Avatar

Cruisers Forum Supporter

Join Date: Feb 2014
Location: SEVILLE - MALLORCA
Posts: 10,140
Send a message via Skype™ to weavis
Re: Positive Experience

Quote:
Originally Posted by mworthan View Post
Hey Folks,
Long time lurker. I wanted to share some positive experience I recently had with an online merchant. i am in the middle of building my dreamboat and can't afford too many expensive screw ups so was happy with the positive experience I had. I posted this at the end of a long thread that was negative from some years back and wanted to share it here as a new thread. i am in no way affiliated with them. i am a backyard boatbuilder from georgia with a regular job. Was just impressed enough to share the good word. here is my experience...
In Nov of 2014 I ordered two Moeller tanks for a new boat I'm building. They shipped the correct tanks. I realize a few weeks ago that what I ordered wasn't going to work (fit my constantly evolving boat build). I contacted this vendor (orders@) and Cristian Gray replied. Told me no problem and asked for a shopping list of what I wanted and requested since they had the tank on their website that would fit the new location. This may have been easier than asking for a cash refund so I can't speak to other's experience in that regard, but I was impressed by their service minded approach and responsiveness. They actually fulfilled my replacement order before receiving the returned tanks and have corresponded regularly with me throughout the process. As of today, all parts are here, correct and shipped fast. I have received all of my order, correct and in full.
I am not affiliated with anyone. I live in Georgia. The order shipped from several different places so they probably broker like Amazon. I don't care.
With all that said, I can't recommend these folks enough based on what dealings I have had with them.
__________________
- Never test how deep the water is with both feet -
10% of conflicts are due to different opinions. 90% by the tone of voice.
Raise your words, not your voice. It is rain that grows flowers, not thunder.
weavis is online now   Reply With Quote
Old 11-05-2015, 11:00   #3
Moderator
 
JPA Cate's Avatar

Join Date: Nov 2011
Location: aboard, cruising in Australia
Boat: Sayer 46' Solent rig sloop
Posts: 10,715
Re: Positive Experience

Good on ya, worthan,

It is really a great help to learn IN ADVANCE of a business who performs well.

Thanks.

Ann
__________________
Ann, with Jim, aboard US s/v Insatiable II, in Oz, very long term cruisers
JPA Cate is online now   Reply With Quote
Reply

Tags
enc

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Notice: Keeping Thing Positive on CF Andy R Forum News & Announcements 0 02-06-2008 15:35
A positive connection to toerail wind rose ll Marine Electronics 17 28-06-2007 16:00
Positive Feedback to Site Changes Steve Kidson Forum Tech Support & Site Help 2 09-04-2006 20:15



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -7. The time now is 13:14.


Google+
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Social Knowledge Networks
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.

ShowCase vBulletin Plugins by Drive Thru Online, Inc.