Just yesterday Pantaenius cancelled my insurance with them WHY?
- Re: Confirmation of cancellation of Sail & Motor Yacht Insurance Ref. *****
We confirm that this insurance is cancelled by 06 November 2015 due to:
Underwriters have declined to offer renewal terms.
This notice came through at 16.42 on the 6th November...
I have a Moody 45DS well maintained and sailed regularly.
I have attempted to make one claim with them due to a furler
/ forestay jamming and the jib
shredded as we were unable to retrieve it in a force 8.
Because we were doing a passage
Pantaenius had tripled the Access and then would not pay out any insurance because they said that each was an each individual claim and the cost of the furler
, Forestay and sail replacements
were all under the access.
I accepted this grudgingly and have now returned to the Whitsunday Islands where sailing is as good as it gets - so what is the deal - cancelling it at the 11 hour - very rude and unprofessional - would not recommend them