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Old 27-07-2018, 18:17   #46
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Re: Marine Insurance

Hi, I am looking for liability insurance for my US documented 1980 Southern Cross 39. I am presently cruising Fiji. Vanautu, New Caladonia then Australia. Any ideas and advice much appreciated...Cheers...Kim Philley
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Old 22-08-2018, 00:13   #47
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Re: Marine Insurance

You should be able to get third party liability insurance for Australia without a survey. Some marinas are wanting comprehensive insurance now which requires a survey.
We are almost family now Philiosophy so I can sort you out with a survey when you finally arrive in Oz.
Cheers
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Old 13-12-2018, 09:50   #48
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Re: Marine Insurance

We opted to purchase Edward William Marine coverage several years ago, after reading a number of positive reviews. Unfortunately, our vessel was a complete loss during Hurricane Irma (Sept. 2017). We have been patiently working with Edward William representatives since that time, while providing all details requested by them. After over a year, we received a proposed settlement that appears to account for only a fraction of some coverage, and it also subtracted the same deductible/excess amount twice. We kindly asked for clarification on these two topics. Since that time, it appears that Edward William representatives may be ignoring our requests for an update, since they have not replied to any of them. We also learned that communicating with them via email is more productive than via telephone, as our telephone conversations didn't go well at all (they seemed more interested in arguing than answering questions).

It appears that our requests to implement the complaints procedure, as outlined in policy documents, may have been ignored as well.

Does anyone have advice on how to reach Edward William representatives during the claim and/or complaint process? Any advice would be appreciated.

Thank you!
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Old 13-12-2018, 13:53   #49
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Re: Marine Insurance

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Originally Posted by ec_guru View Post
We opted to purchase Edward William Marine coverage several years ago, after reading a number of positive reviews. Unfortunately, our vessel was a complete loss during Hurricane Irma (Sept. 2017). We have been patiently working with Edward William representatives since that time, while providing all details requested by them. After over a year, we received a proposed settlement that appears to account for only a fraction of some coverage, and it also subtracted the same deductible/excess amount twice. We kindly asked for clarification on these two topics. Since that time, it appears that Edward William representatives may be ignoring our requests for an update, since they have not replied to any of them. We also learned that communicating with them via email is more productive than via telephone, as our telephone conversations didn't go well at all (they seemed more interested in arguing than answering questions).

It appears that our requests to implement the complaints procedure, as outlined in policy documents, may have been ignored as well.

Does anyone have advice on how to reach Edward William representatives during the claim and/or complaint process? Any advice would be appreciated.

Thank you!
Sorry for your lost boat. If you google Edward Williams Insurance and Northern Reef you will find many stories of them not paying out, unfortunately.
If its a large loss you might start thinking about a legal challenge.
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Old 02-02-2019, 00:48   #50
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Re: Marine Insurance

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Originally Posted by Paul L View Post
Sorry for your lost boat. If you google Edward Williams Insurance and Northern Reef you will find many stories of them not paying out, unfortunately.
If its a large loss you might start thinking about a legal challenge.
Sadly, as you can see from the length of this thread, this ponzi scheme has been going on for a long time. I expect that any funds spent on a legal challenge will just be spending good money after bad.
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Old 04-05-2019, 14:36   #51
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Re: Marine Insurance

Hi there

First time posting but I've read through all the comments and still could use some help.

I have a 28ft 1974 folie douce, registered in Australia, but based permanently in Tonga (for the next few years at least). I have had an extremely hard time finding a way to insure it. Most companies in Australia seem to not insure anything that's worth less than 100000, especially if it's overseas.

Does anyone have any ideas of brokers I could contact about this request?

Thanks!
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Old 04-05-2019, 16:32   #52
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Re: Marine Insurance

should be able to help.
email your contact details to info@dgmarine.com.au
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Old 10-05-2019, 08:13   #53
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Re: Marine Insurance

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You should try www.CompareYachtInsurance.com - they aren't one of those brokers who just use one insurer, they should be able to give you a good spread of what insurance is available to you!
This is starting to sound like Spam. Most brokers use multiple underwriters, so why is your promoted one better?
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