Originally Posted by s/v Jedi
We also had the DSM250 with plastic housing falling apart and service was quick and friendly. Got a brand new housing installed, new firmware but all my custom screens intact. And, after 3 years so well out of warranty, there was no charge.
If you hate this support, I wonder how you would rate Raymarine
support... last time I called them and actually got a person on the line, they told me that they had discontinued the GPS
unit I have because there were too many problems with it and I would have to buy the new model to fix the problems.
Nice to see you Nick -- you've been missed.
How did you program that 24 hour wind graph? I wonder if it would be possible to do a split screen
with 24 hours wind speed on one part and 24 hours wind direction on the other?
Like others, I've had problems with my DSM-250, but found support to be superb. They gave me a whole new unit, and showed personal concern about getting the unit to me in time and in a place convenient to me. Top marks.
I have still not sorted everything out. It will not accept time from the network. Will not show true wind direction unless the boat has been moving. Etc. etc. Compatibility between N2K equipment
of different makers has not yet reached perfection. But the DSM 250 still displays a lot of information you can't display on other devices, so I still think it's essential equipment
Interestingly, the main display I wanted from the DSM 250 -- the weather screen
, which doesn't work very well, is now much less important to me, since the last update of the B&G Triton firmware:
A really nice display of meteorological wind (since ground wind and true wind is the same at anchor
or in port).