We had one of their rigid boom vangs installed, partially to make the topping
lift less of a necessity.
The vang works beautifully, but it doesn't have quite enough
lift to handle both the flaked main and the cover.
I sent a short e-mail asking them if there is some adjustment I can make or if I should upgrade to the next size vang. I come back from our 10-day holiday
cruise and find an e-mail from them asking for our mailing address. They will send two extra springs, no charge.
Great
service and a great product !
-Sven