I spent close to 90 minutes on the phone
with a rep from getfeetwet.com asking him every imaginable question about chartplotters, transducers, radars, and expandability and how their business works. The man was a AMAZING fountain of comparison product information. he was very clear that 99% of their time is in pre-sale conversations like ours and they expect it.
I did not buy anything from him, but I certainly will buy that chartplotter
from them when I am ready. I am not sure about support after the sale
, but he really did not have to go into the detail that he did all while making sure the information he was giving fit my specific needs. He cracked a joke saying "bottomfeeders like you" take a lot of time, but that we buy in the end and tell other people of the pre-sales service
I am no longer hesitant to buy refurbished.