I tried to place an online order, but the transaction was not allowed because the "billing address does not match the credit cards billing address".
I work for an online software
company, and we would have not allowed the order as well. Now for them to except the order and ship it after the order was declined on the internet
is not good. With the amount of CC fraud out there online companies have to do alot more than before to combat fraud. I probably see between 20 and 30 fraudulent orders a day and those are the ones we catch.
Poor customer service
seems to be the norm anymore, regardless of where you go.