Originally Posted by w32honu
Does anyone else have experience dealing with Colligo Marine
I have found them completely unresponsive to questions.....etc.
I have made purchases. We plan on doing much more in terms of rerigging the boat. And This product is not cheap
was slow. Inquires went unaddressed. After being charged for the shipping
the post office shows up with their hand out for additional money......
No big deal really. Just curious. The amount of money to re rig the boat is definitely enough to consider any other suppliers.....
Maybe i am catching them at a busy time.....??????
Curious whether the forum might have some feedback........positive (hopefully) or negative.
Hi S, One of the issues we have is with some pretty hefty growth this year. Please resend your email
and I will make sure I answer it myself.
. Please call if you need something quickly. 480 703 3675
As you know our synthetic rigging
products require a fair amount of education and this takes time. We are expanding our staff now and training them to give the type of customer satisfaction that we are used to giving. In addition, this year we have initiated a training program for riggers that is helping to distribute the workload and decrease delivery time. As you can imagine, we want to continue to deliver a quality product and making sure our product is used correctly is paramount.
If you were charged more for post than we charged you we will gladly reimburse you for the extra expense.
Best Regards, John Franta, Colligo Marine