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Old 07-10-2014, 07:43   #1
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Can't get a price list

I have been trying for days to get Taylor Lavac to send me a price list for their stoves. There has been an exchange of several emails but regardless of how I express to them that I would like a price list the return email always comes with questions so that they can "advise me what stove I need," but no price list.

Is there some reason why their stove prices are such a closely guarded secret? Are they afraid that if they give them to me I will get scared and run away?

In their first response to my request for a price list they had questions about what kind of boat it is and what kind of stove I currently have. I answered that and asked again for a price list. Then they responded (still no price list) asking whether I need an oven and what the dimensions are of my current stove.

I think if I have the dimensions of their various models (available online) and a price list I can figure it out myself if a) the stove will fit, and b) if I can afford an oven or not.

So frustrating.....
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Old 07-10-2014, 08:22   #2
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Re: Can't get a price list

St Brendan's Isle in Green Cove Springs FL is listed on the web site as the US distributor. Have you tried calling them to ask?

St. Brendan's Isle, Inc.
411 Walnut Street
Green Cove Springs
FL 32043-3443
Voice: 800-544-2132800-544-2132 or 904-284-1203

Fax: 904-284-4472
Web: www.lavac.com
e-mail: info@lavac.com


Or install Skype on a computer or smart phone and call Lavac in the UK free

00 44 (0)1489 580580
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Old 07-10-2014, 08:46   #3
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Re: Can't get a price list

I don't know about Lavac, but have had similar experiences with other vendors. Unless I am pretty well set on their particular product, they usually are struck from a company I want to do business with.

If answers are so hard to obtain pre-sale, what will warrant and parts service be like?

Of course, the issue could be a new person on the job, but usually procedures are developed for email responses. It's very aggravating for sure.
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Old 07-10-2014, 10:03   #4
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Re: Can't get a price list

Have you tried this site? Cooker Spares - Spares Marine
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Old 07-10-2014, 11:22   #5
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Re: Can't get a price list

Quote:
Originally Posted by avb3 View Post
I don't know about Lavac, but have had similar experiences with other vendors. Unless I am pretty well set on their particular product, they usually are struck from a company I want to do business with.

If answers are so hard to obtain pre-sale, what will warrant and parts service be like?

Of course, the issue could be a new person on the job, but usually procedures are developed for email responses. It's very aggravating for sure.
Lots of times it's because they don't sell direct, often in that case who you are asking doesn't know. They should refer you to a dealer though.
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Old 07-10-2014, 17:20   #6
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Re: Can't get a price list

Quote:
Originally Posted by ontno1 View Post
Have you tried this site? Cooker Spares - Spares Marine
Thank you very much for that link!!
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Old 07-10-2014, 17:22   #7
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Re: Can't get a price list

They only list spare parts, not the whole stove.
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Old 08-10-2014, 02:47   #8
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Re: Can't get a price list

Does not their website indicate the size, oven, or not, and burner arrangements of their stoves?

Good luck with this one, Becky, I'd almost kill for a stove that worked like a household one. Dangies! FWIWl, the best stove I had on a boat was an old Eno, (French made) that I always thought had been made for use in trailers (caravans), because it had 4 rubber-clad feet. It had a big, round burner in the oven and three flame settings, low medium, and high, and it did a great job for many years. Only a two burner, though.

Something to watch for, if one of you likes to cook Asian in a wok, you need to be sure your wok will work on the largest of the 3 burners, and you still can cook the rice!

Good luck on this one. I'm still looking.

Ann
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Old 08-10-2014, 03:17   #9
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pirate Re: Can't get a price list

In the UK.. Force4 Chandlery for example they start around £199...
Blakes Lavac Taylors Lavac Popular Toilet - From £199.95 - Force 4 Chandlery
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Old 08-10-2014, 03:53   #10
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Re: Can't get a price list

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Originally Posted by boatman61 View Post
In the UK.. Force4 Chandlery for example they start around £199...
Blakes Lavac Taylors Lavac Popular Toilet - From £199.95 - Force 4 Chandlery

Boatie, oldragbaggers are looking for the stove.
I understand You may see it as a set... Sometime after using the stove it is good to have a toilet, of course. But for the time, they asked for a stove only. It is possible they do have a toilet already
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Old 08-10-2014, 06:17   #11
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Re: Can't get a price list

Gotta love this place, stoves to heads, whats next
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Old 08-10-2014, 06:38   #12
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Re: Can't get a price list

Ann, I wish I could reconcile myself to propane, but I just cannot. It scares the beejeezus out of me. We do carry a propane grill on the stern, but that's outside.

The system we have onboard now is a Hillerange 3 burner propane with oven. It is original to the boat so the whole installation is now 32 years old. We have not, and will not, fire it up. It's outta there!!

I have lived with pressurized kerosene, pressurized alcohol, and non-pressurized alcohol in the past. I will take any one of them, with their respective downsides, before I would consider propane. Diesel doesn't seem to be a good choice for us because we hope to spend the majority of our time in warmer climates.

We were hoping to find a nice kerosene stove for all the obvious reasons; fuel hotter, cheaper, and easier to find everywhere. Plus, if we install a kerosene cabin heater they can both feed off the same tank.

Boatie, we do have a head. But if we find we need a replacement that's good info.

I did finally get a price list this morning. I have to go do a currency converter now to see how it works out in U.S. Dollars.

I will be keeping my eyes open for something used on eBay and Craigslist over the winter also.
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Old 09-10-2014, 02:02   #13
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Re: Can't get a price list

On the west coast of North America, kero is pretty available, not so in the So Pacific, till you get to NZ or Australia where it is available, but not cheap.

Sorry you're not interested in propane, it has served us very well for a lot of years, but i know some people feel very strongly about it and would not try to change your mind.

I hope you are able to source the stove and fuel you want.

Ann
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Old 09-10-2014, 02:30   #14
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pirate Re: Can't get a price list

Quote:
Originally Posted by boatman61 View Post
In the UK.. Force4 Chandlery for example they start around £199...
Blakes Lavac Taylors Lavac Popular Toilet - From £199.95 - Force 4 Chandlery
My apologies Ragbaggers.. in my haste to be helpful I did NOT.. as DW pointed out.. read the whole thread.. so to make amends..
Taylor Cookers - Discount Marine Chandlery and Sailing Equipment. Bargain Boat Spares and Clothing
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