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Old 24-05-2014, 10:42   #1
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Boat: Wauquiez Hood 38
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Alpha 3000 autopilot

Last winter, I left the west coast of Florida headed for my first solo trip to the Bahamas. My Alpha 3000 autopilot started acting erratic as I was crossing Florida bay on the second day out. On the 3rd day, the 25 year old equipment wouldn't function at all.
I sent an email description of my problem to Alpha Marine Systems. They responded immediately with a preliminary diagnosis of motor failure in the drive unit and suggested a test to further confirm their diagnosis.
After completing the test, I ordered a replacement motor and had it shipped to a nearby fedex office. The motor arrived 2 days later, and I received installation instructions by email. I replaced the motor while anchored in No Name harbor and continued my voyage with barely a blip to my schedule.
I had valued my autopilot for its reliability and low power draw. Now I also appreciate the company that built it and that continues to support its customers.
Thanks Alpha Marine.
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Old 25-05-2014, 09:53   #2
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Boat: Hans Christian 33
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Re: Alpha 3000 autopilot

Sweet, good to hear if our 3000 ever blips on us

Sent from my SAMSUNG-SGH-I747 using Cruisers Sailing Forum mobile app
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Old 25-05-2014, 09:56   #3
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Re: Alpha 3000 autopilot

Yep, I've had 3 of them, never had a failure, worked well up to 47 foot boat in any conditions I used it in. Good to hear their service was still robust as well.
"I spent most of my money on Booze, Broads and Boats. The rest I wasted" - Elmore Leonard

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