“A high quality product coupled with great customer service
always gets our loyalty! We have been using Greatland laser flares for the past 11 years as part of our safety gear
attached to our Safety
We always remove the batteries when storing for long periods of time. Plus we replace the batteries on a yearly basis. Going thru our checklist before departing for the Galapagos
, we noticed the laser flares were not working after putting in new batteries. We sent an email
to the company on Easter Sunday and received a reply within an hour with suggestions for trouble shooting.
When none of the suggestions worked Kim asked for an address so he could send us 2 new laser flares at no cost to us!
Just wanted to give a shout out to a great company that offered us unbelievable customer service
Thank you Kim from Greatland Laser company!”
BTW: We are satisfied customers and have no monetary interest in this company