Hi all to electronic navigation
users. I have been running iNax navigation software
on my iPad2 which works fine. However, iNax does not support ActiveCaptain. I learned that Garmin
Bluecharts does support ActiveCaptain, so I downloaded the app, and I purchased a group of charts
for the Caribbean
. But the charts
DON'T APPEAR on the iPad! I followed all the steps to set up the account download the charts via iTunes, and you can see by the download tools that the charts are downloading, and I see by my iTunes account that the purchase
went through. I even deleted the app and started again, and I have reloaded the charts a number of times, all to no avail.
So, to see the detail on the charts--the depth
contours and navigation aids and the like--you are presented with a generalized screen
that shows the general region where you are traveling, and you are supposed to zoom in on the chart to see the chart detail. But on my iPad
, that does not happen. Nothing appears, no chart detail, nothing! All I get is just a zoomed-in view of the general region. All the ActiveCaptain icons appear, but not the chart itself. So I am in a quandary, what is going on?
I have tried Googling this problem but have gotten nowhere--no one else seems to have it or reported on it. I have sent an email
message to Garmin
Tech Support, but they have not responded yet. I have shown the problem to two other sailors who have the Bluechart app on their iPads, and they are dumbfounded by my problem because it has not happened on their machines. The charts appear normally on their iPads, but not on mine. So I fear there is something wrong in the set up of my iPad
that is preventing the charts from appearing, but I don't know what that is. I have checked and rechecked Location Services on the iPad, and it shows that the Garmin Bluechart app is using it.
Can any of you help? Have you experienced this problem of the Garmin Bluecharts not appearing on an iPad? I have uploaded two pictures of what the screen
looks like. The start view is what Bluechart looks like when you turn it on to the chart screen. The zoom-in view is what it looks like when I zoom in. The chart detail is supposed to be there--there isn't any other control that you can set or change to make the navigation information appear. You can see that the ActiveCaptain information is there.
Thanks a bunch.