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Old 14-01-2009, 09:32   #1
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track distance on Raymarine RC435 plotter

Seems to me that with the track enabled, I used to be able to get a measurement of the actual distance traveled somewhere on this darn thing, but now I can't figure out how! Maybe it was a mild hallucination. Been all through the (useless) manual. Anyone familiar with this? thanks, pete
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Old 14-01-2009, 10:01   #2
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Er, ask Raymarine's support people. Head off to Raymarine Marine Electronics - Welcome, create a signin (no spam comes back), and then ask on the "Ask Raymarine" area. It works. Honest!
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Old 17-01-2009, 05:12   #3
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Originally Posted by RBEmerson View Post
Er, ask Raymarine's support people. Head off to Raymarine Marine Electronics - Welcome, create a signin (no spam comes back), and then ask on the "Ask Raymarine" area. It works. Honest!
Well, I took your advice and wrote to Raymarine support via the website. Been three days now, and no answer...
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Old 17-01-2009, 07:50   #4
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Three days seems a little long but they do answer questions. I've asked enough questions that my account now goes to a second page for just the list of questions asked (and answered). I can't recall any questions "falling through the cracks".
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Old 17-01-2009, 10:31   #5
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Hey Pete

I've got two of the 435s. Easiest way is to choose "Make into Route" after you put "Track On". The route functions will give you distance.

Hope that helps.
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Old 17-01-2009, 14:16   #6
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Nice solution!
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Old 17-01-2009, 17:08   #7
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Hey Pete

I've got two of the 435s. Easiest way is to choose "Make into Route" after you put "Track On". The route functions will give you distance.

Hope that helps.
Sweet!

I'll post back if (when?) I hear from Raymarine...
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Old 21-01-2009, 10:09   #8
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Just an update: 7 days since I wrote to Raymarine, no response...
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Old 21-01-2009, 12:47   #9
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See the material quoted from the Raymarine Customer Support "Ask Raymarine" section...

Quote:
Originally Posted by Raymarine
How to ask Raymarine a question over the internet.

Question How do I submit a question to Raymarine over the internet and ensure that I get an answer?

Answer Raymarine is proud to offer the best product technical support in the business. Asking us a question over the internet is fast, easy and reliable using our Ask Raymarine system.
Before you get started, here are a couple of tips to make your online experience even better:
  • TIP: A Raymarine Insider account is required to ask us a question online. If you are already an Insider and are logged in you are all set. If you do not have an Insider account or aren't logged in, you will be prompted to either log in or create an account.
  • TIP: Can't remember your Insider login name or password? Click here, enter your email, and we will send them to you!
  • TIP: Add our email address, raymarine@custhelp.com, to your address book or safe senders list. This will allow our replies to get through your email spam blocker.
1. Begin by clicking on the Ask Raymarine tab and typing your question in.


If you followed that, particularly the Ask Raymarine tab section, you should have received some sort of answer.

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Old 21-01-2009, 12:52   #10
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See the material quoted from the Raymarine Customer Support "Ask Raymarine" section...



If you followed that, particularly the Ask Raymarine tab section, you should have received some sort of answer.

I did follow it, but did not receive an answer, hence my previous post.
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Old 21-01-2009, 14:26   #11
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Darn. I've got no other bright ideas; I've gotten replies back faster than that and I don't have any "juice" with Raymarine.

The suggestion about turning a track into a route to get the track's length strikes me as being at least better than a poke in the eye.
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