Cruisers Forum
 


Join CruisersForum Today

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
Old 23-01-2018, 15:47   #1
Registered User
 
s/v Moondancer's Avatar

Join Date: Nov 2008
Location: Miami
Boat: Boatless
Posts: 1,429
Steiner Binoculars

25 years ago I bought a pair of Steiner Commander binoculars with a built-in bearing compass. in the pre-chart plotter era, they proved invaluable during difficult entries, especially at night. They were expensive, over $700.

After constant use for 10 years, I sent them to Steiners to be serviced. For $60 they re-filled with nitrogen, redid the cladding and the compass and light.

Five years later I sent them in again for service but they offered a new pair for $200 which I accepted.

Recently after 25 years and 70,000 blue-water-miles of use I sent them to be serviced again. They did not service them...the sent me a new pair with a retail price of $1,300 at no cost.

Now if Mercedes would just give me the same service!
Attached Thumbnails
Click image for larger version

Name:	s-l500.jpg
Views:	209
Size:	20.7 KB
ID:	162742  
__________________

__________________
Phil

"Remember, experience only means that you screw-up less often."
s/v Moondancer is offline   Reply With Quote
Old 23-01-2018, 15:50   #2
Registered User

Join Date: Sep 2012
Posts: 5,551
Re: Steiner Binoculars

Great story, when you buy quality you only cry once.
__________________

robert sailor is offline   Reply With Quote
Old 23-01-2018, 16:06   #3
Registered User
 
TheOffice's Avatar

Join Date: Jun 2012
Location: Annapolis
Boat: Hylas 44
Posts: 738
Re: Steiner Binoculars

That’s great! The metal zipper on my Steiner bag corroded. They sent me a new bag with a nylon zipper
TheOffice is offline   Reply With Quote
Old 23-01-2018, 16:06   #4
Registered User
 
Orion Jim's Avatar

Join Date: Dec 2008
Location: Noank, Ct. USA
Boat: Cape Dory 31
Posts: 1,489
Images: 7
Re: Steiner Binoculars

Quote:
Originally Posted by robert sailor View Post
Great story, when you buy quality you only cry once.
So true.....
Orion Jim is offline   Reply With Quote
Old 23-01-2018, 17:25   #5
Registered User
 
Fore and Aft's Avatar

Join Date: Jan 2015
Location: Gympie
Boat: Volkscruiser
Posts: 682
Re: Steiner Binoculars

I had a similar thing happen with my ipad last week.
The ipad was three years old and the battery died. I took it to Apple in Brisbane expecting to just get a new battery put in. Instead they replaced the whole ipad for $139 as the battery was faulty.
That's good service in my opinion.
The quality remains long after the price is forgotten.

Cheers
Fore and Aft is offline   Reply With Quote
Old 23-01-2018, 18:12   #6
Registered User
 
SVRocinante's Avatar

Join Date: Feb 2005
Location: Where ever the wind blows - Currently in Maryland
Boat: Hanse, 400e - 40ft
Posts: 375
Re: Steiner Binoculars

Quote:
Originally Posted by s/v Moondancer View Post
25 years ago I bought a pair of Steiner Commander binoculars ...
Always great to hear about great equipment - Thank you!
__________________
Carlos & Maria
S/V Rocinante
SVRocinante is offline   Reply With Quote
Old 24-01-2018, 01:14   #7
Moderator
 
Jim Cate's Avatar

Join Date: May 2008
Location: cruising SW Pacific
Boat: Jon Sayer 1-off 46 ft fract rig sloop strip plank in W Red Cedar
Posts: 14,671
Re: Steiner Binoculars

FWIW:

In 1994 I too bought a first rate pair of binoculars... but from Fujinon. They too are still in common use on our full time cruising boat, and are in damn good nick. The difference is that they have not needed refurbing, refilling or replacing as seems to have been the fate of the Steiners. The only failure is the rubber eye cups which have indeed decayed.

Not too shabby IMO.

Jim
__________________
Jim and Ann s/v Insatiable II now northbound, lying outside Cape Hawke harbour for the night.
Jim Cate is online now   Reply With Quote
Old 24-01-2018, 01:36   #8
Moderator
 
Dockhead's Avatar

Cruisers Forum Supporter

Join Date: Mar 2009
Location: Cowes (Winter), Helsinki (Summer); Cruising the Baltic Sea this year!
Boat: Cutter-Rigged Moody 54
Posts: 24,535
Re: Steiner Binoculars

Quote:
Originally Posted by Jim Cate View Post
FWIW:

In 1994 I too bought a first rate pair of binoculars... but from Fujinon. They too are still in common use on our full time cruising boat, and are in damn good nick. The difference is that they have not needed refurbing, refilling or replacing as seems to have been the fate of the Steiners. The only failure is the rubber eye cups which have indeed decayed.

Not too shabby IMO.

Jim
Ditto. I have my father's ancient Fuji Meibos, by now battered and ugly, but with incomparably beautiful optics, and never a service in 40 hard years of cruising. A real joy to use.

I'm sure the Steiners are great, too.
__________________
"Parce que je suis heureux en mer, et peut-ętre pour sauver mon ame. . . "
Dockhead is offline   Reply With Quote
Old 24-01-2018, 03:05   #9
Registered User

Join Date: May 2009
Posts: 150
Re: Steiner Binoculars

I've had a similar experience with Steiner Commanders years ago and after 15 years of heavy cruising, just sent them in again for refurbishment. Great company, awesome product
capemiker is offline   Reply With Quote
Old 26-01-2018, 19:08   #10
Registered User
 
zboss's Avatar

Join Date: Sep 2011
Location: On a boat
Boat: 1987 Cabo Rico 38 #117
Posts: 3,899
Re: Steiner Binoculars

Oh man... I have a pair of those from the 80’s. Had it serviced once 5 years ago.
zboss is offline   Reply With Quote
Old 26-01-2018, 20:20   #11
Registered User
 
El Pinguino's Avatar

Join Date: Aug 2013
Location: Somewhere in Patagonia
Posts: 5,135
Re: Steiner Binoculars

Quote:
Originally Posted by Jim Cate View Post
FWIW:

In 1994 I too bought a first rate pair of binoculars... but from Fujinon. They too are still in common use on our full time cruising boat, and are in damn good nick. The difference is that they have not needed refurbing, refilling or replacing as seems to have been the fate of the Steiners. The only failure is the rubber eye cups which have indeed decayed.

Not too shabby IMO.

Jim
Ditto failure on my Fujinons that I bought in about 1995. Eye cups perished and the rubber armouring looking a bit knocked about....

When the boat was under overhaul I sent them to Baker Marine Baker Marine and had them serviced ( centre 'hinge' was as stiff as ) and re-armoured. Not cheap but worth the money.
__________________
Simple Celestial https://www.dropbox.com/s/a5blh1rgvi...ation.pdf?dl=0

A little bit about Chile http://www.cruiserswiki.org/wiki/Chile
El Pinguino is online now   Reply With Quote
Old 27-01-2018, 03:38   #12
Registered User

Join Date: May 2009
Posts: 150
Re: Steiner Binoculars

Awesome company!
capemiker is offline   Reply With Quote
Old 27-01-2018, 04:19   #13
Registered User
 
Polux's Avatar

Join Date: Nov 2011
Location: Portugal/Med
Boat: Comet 41s
Posts: 6,135
Re: Steiner Binoculars

So many saying nice things about the Steiner!

Sure they are good but I find them over priced.

Many years ago on a Dusseldorf boat show I was going to buy ones and I tried them there but at the last moment I saw that the exposer was also selling another brand, from Silva (Eterna) and I tried the other ones: better in what regards sighting (at least on the boat show light conditions) and at half the price.

I didn't bought the Steiner
Polux is offline   Reply With Quote
Old 27-01-2018, 10:54   #14
֍֎֍֎֍֎֍֎֍֎

Cruisers Forum Supporter

Join Date: Apr 2006
Posts: 15,352
Re: Steiner Binoculars

Moondancer-
That's actually typical of the "better" optics market. A lot of higher end manufacturers offer a lifetime warranty, with variations. My binocs had one, and were replaced under it. Then after a second failure (20+ years) I sent them in again...and almost lost them as the company had gone bankrupt and I had to chase and retrieve them!
Some companies offer a 25-year warranty but don't count the years. Others have offered a three-year warranty in some years, and a lifetime warranty for "the same" model in other years, to compete with the market.
Bottom line, service and repairs can be damned expensive and a lifetime warranty is worth pursuing. For the makers, it is arguably cheaper to replace with new, than to start doing hand dis-assembly and hand repair and hand re-assembly, and trying to do all that in a clean-room environment that can match what original production quality was.
hellosailor is offline   Reply With Quote
Old 27-01-2018, 12:27   #15
Certifiable Refitter/Senior Wannbe
 
Wotname's Avatar

Cruisers Forum Supporter

Join Date: Jan 2008
Location: South of 43 S, Australia
Boat: C.L.O.D.
Posts: 9,165
Re: Steiner Binoculars

Quote:
Originally Posted by Polux View Post
So many saying nice things about the Steiner!

Sure they are good but I find them over priced.

Many years ago on a Dusseldorf boat show I was going to buy ones and I tried them there but at the last moment I saw that the exposer was also selling another brand, from Silva (Eterna) and I tried the other ones: better in what regards sighting (at least on the boat show light conditions) and at half the price.

I didn't bought the Steiner
Hmm... reminds me of the pitfalls of comparing value with cost; often these parameters are just not comparable.

No disrespect for your decision but in the OP's case, it seems he essentially got 3 pairs of Steiners over 25 years for $900 ($960 if you include the first refurbishment) - that is good value in my books.
__________________

__________________
All men dream: but not equally. Those who dream by night in the dusty recesses of their minds wake in the day to find it was vanity: but the dreamers of the day are dangereous men, for they may act their dreams with open eyes, to make it possible. T.E. Lawrence
Wotname is online now   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
[SOLD] Steiner Admiral 7x50 binoculars Raputtak Classifieds Archive 0 24-05-2015 12:51
For Sale: Steiner 7x50 Global Binoculars clombard44 Classifieds Archive 3 27-01-2015 16:39
Steiner Binoculars Reefmagnet Auxiliary Equipment & Dinghy 68 20-08-2013 17:56
compass calibration on steiner commader binoculars templequeen Product or Service Reviews & Evaluations 9 29-08-2008 09:31



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -7. The time now is 23:01.


Google+
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Social Knowledge Networks
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.

ShowCase vBulletin Plugins by Drive Thru Online, Inc.