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Old 17-09-2016, 08:38   #166
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Anyone with the new Suzuki DF15A or DF20A Outboard?

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Originally Posted by hapuka View Post
Was the motor running when you submerged it? When I get the outboard back if it plays up again I will lose the plot. The mechanic has spoken to the experts at Suzuki and sent them computer print outs from the outboard Which is supposed to help them trouble shot the fault. Between all of them you would think they find the problem.

I think maybe it was at low speed. It had laid over on its side and begun to suck some crankcase oil through the breather and running slow when it fell in.
Everything was full of salt water, crankcase and both cylinders. Took about a half hour or more before I got it aboard the big boat and flushed out the water from the cylinders with fresh etc and got it running again. Had to dry the plugs with alcohol to get them firing. Several oil flushes and of course a good soap and water wash later and it runs fine, so far


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Old 17-09-2016, 13:54   #167
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Re: Anyone with the new Suzuki DF15A or DF20A Outboard?

It is amazing there is not someone in a company as large as Suzuki that can be contacted who has the authority to replace the motor.
Sheesh!!

There is more and more advertising of company's customer service (just listen to the messages while on hold!!) and less and less real customer service.
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Old 18-09-2016, 02:24   #168
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Re: Anyone with the new Suzuki DF15A or DF20A Outboard?

The outboard has now run out of warranty
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Old 18-09-2016, 11:04   #169
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Anyone with the new Suzuki DF15A or DF20A Outboard?

Sometime a previously reported problem, one reported prior to warranty end date will be still under warranty.
In the US anyway.
You need if possible to try to find a way to get this to Suzuki's attention, I don't know how to do that though.


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