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Old 16-10-2016, 13:15   #1
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Join Date: Feb 2009
Location: South Haven, MI
Boat: 2006 Hanse 370e
Posts: 375
Sail Cleaning Caution

Recently my 135 genoa shredded in a storm. When my sailmaker, who had made this North laminate sail for me, examined it he pointed out that the the original UV cover had been replaced with a product that provided 1/3 of the required UV protection. In addition, he said it had been installed incorrectly. That work had been done by Sail Care at a cost of nearly $1000! When I told him that Sail Care had also cleaned the sail he said that their process should never be used on a laminate sail and had caused my sail to deteriorate. Sail Care denies these accusations and has refused to return my cost of cleaning and UV cover replacement and/or pay for a replacement sail.
Interestingly, while shopping for new sails, several other major sailmakers have expressed the same opinion, that the Sail Care process in inappropriate for laminate sails, will cause them to deteriorate, and have had customers with similar experiences. Be very cautious before sending your sails to Sail Care!
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