Both Fritz and Richard have moved on, and are sorely missed, but they are enjoying their retirements. The new ownership
is a bit stiffer and learning
its new customer base, but I have worked with them in the past and feel they are professional and dedicated. My favorite person there now is Stephen Mann, who with Kathleen Torres (gifted writer and over-all wonderwoman), completed a quick circumnavigation
a couple years ago. Stephen is especially experienced with the newer synthetic lines. You should have no problems making the transition from one regime to another.