Originally Posted by tkeithlu
Pull those pumps out of their clip mounts and see if hair/gunk is in the way of the internal float switches.
I have heard too many reports of problems with Rules with automatic built in so don't use them. So I'm not sure if the auto function is some kind of float or electronic sensor. Either way I agree you should pull the pumps out, clean and inspect and test.
Also, have you checked the wiring
to make sure power goes to the pump when the pump switch is on auto?
If the auto function in the pump is dead but the pump still pumps then you can keep the pump and add an external switch. I agree with A64, the Ultra Switch is my choice. I got the model with a secondary alarm
switch built in that I connect to a LOUD alarm
for just in case.
Long term the Rule is not my favorite for day to day, long term use. I have a couple of Rule 4000 pumps for emergency
use but they stay high and dry unless something hits the fan.