I bought an outboard
and a Yam275s tender
at the Dusseldorf boat show
two weeks ago. Both were delivered to me in today in the Netherlands
from a dealer in Germany
The user manual says that the 2 year warranty is increased to 4 years on the condition that the warranty card is sent to Yamaha within 10 days of purchase
The problem is there is no warranty card with my delivery
. I called Yamaha and they said I need to speak to the dealer about this.
The dealer says it is only a 2 year warranty and has no idea what I am talking about regarding a 4 year warranty. (If only the dealer would read the user manual). The dealer says my invoice is my warranty document.
The user manual says "The Warranty Registration
Card is the only valid registration
identification. Warranty claims will not be accepted without presentation of the Warranty Registration Card."
I am left not knowing who to turn to, to sort this out.
Anyone in Europe
have any info on this?