Cruisers Forum
 


Join CruisersForum Today

Reply
 
Thread Tools Rate Thread Display Modes
Old 09-09-2015, 07:28   #61
Registered User
 
MBWhite's Avatar

Join Date: Apr 2012
Location: Illinois
Boat: Hurley Alacrity
Posts: 370
Re: Defender warehouse workers on strike

Quote:
Originally Posted by avb3 View Post
MODERATOR NOTE:

This is an important issue for boat owners in North America, as it may well affect many projects on the go right now during hurricane season. Let's keep the discussion to the topic of how the strike may affect us, and Defender, and leave the social and political commentary alone.
I think this needs to be quoted again.

Since I have not read anyone posting here who actually works at Defender, at this point EVERYTHING is conjecture, which is another word for guessing.

From the earlier quoted article, here is a pic of Defender employees:


They do not look like a group who have so much money they'd like to strike because they are not allowed to be lazy enough at work.

But I do not know, as I do not work there! Are the workers jerks? Is management the jerk? Or maybe both groups have struggles right now are both groups are simply trying to do the best they can at the moment and since they are all human with additional struggles that include things other than work life is kinda tough all around?

Anyway, here's to wishing that this strike gets resolved promptly and to the satisfaction of both sides, I am sure that neither likes being where they are right now.


SOOOO...... Has anyone ordered anything recently?
__________________

__________________
MBWhite is offline   Reply With Quote
Old 09-09-2015, 07:44   #62
Registered User
 
SailRedemption's Avatar

Join Date: Feb 2014
Location: New Orleans
Boat: Kaufman 47
Posts: 779
Re: Defender warehouse workers on strike

I ordered a fairly large order of about $400 on the 6th and got a shipment confirmation the next day. I needed a part (flapper piece for my Vetus exhaust thru hull came off) special ordered and I forgot to mention it in my notes at checkout. Well I emailed them literally 15 mins after I forgot to tell them I wanted to include it in my order. Got a quick reply back saying it was taken care of on a separate ticket, as my first order was ALREADY processed , AND they reduced the price of shipping! I love those guys, and they have excellent customer service, been using them for the last year and a half for just about everything for my refit.

Hope the workers get back to it because without them defender wouldn't be what it is, they have a good thing there. I don't think they know it right now.

Sent from my VS986 using Tapatalk
__________________

__________________
SailRedemption is offline   Reply With Quote
Old 09-09-2015, 08:19   #63
Marine Service Provider

Join Date: Dec 2009
Location: St Augustine, FL
Boat: Woods Vardo 34 Cat
Posts: 2,827
Re: Defender warehouse workers on strike

Well if it was .50 per hour several years ago that could have well been close to a 10% raise. I assume a genius IT guy could (maybe) calculate that means you earn it back in 40weeks. If you were unpaid. I would imagine the New York teamsters will be reimbursing the workers for some of their lost wages.


And 6 errors does seem like a bunch looking down from the ivory towers, but how much extra time do you suppose they're allotted to double check their work?
__________________
Check out my MoJo: Facebook.com/mojomarine1
Boatguy30 is offline   Reply With Quote
Old 09-09-2015, 08:33   #64
Eternal Member

Join Date: Apr 2014
Posts: 848
Re: Defender warehouse workers on strike

Quote:
Originally Posted by SailRedemption View Post
I ordered a fairly large order of about $400 on the 6th and got a shipment confirmation the next day. I needed a part (flapper piece for my Vetus exhaust thru hull came off) special ordered and I forgot to mention it in my notes at checkout. Well I emailed them literally 15 mins after I forgot to tell them I wanted to include it in my order. Got a quick reply back saying it was taken care of on a separate ticket, as my first order was ALREADY processed , AND they reduced the price of shipping! I love those guys, and they have excellent customer service, been using them for the last year and a half for just about everything for my refit.
Yup, the combination of Defender, and United Parcel Service, has been an unbeatable combination, for me... But wait, how can that be? Aren't those UPS workers unionized, as well?

;-)

I first met Stephan Lance about 20 years ago, he used to be a pretty active participant on the original CRUISING WORLD bulletin board... A great guy, but very much his father's son... I've always thought that one of the reasons Defender's print catalog has remained unchanged over all these years, is that Stephan knows his dad would come back to haunt him, if he altered it... ;-)

Quote:
In its early years the company was a family affair, managed by Mr. Lance's wife, Charlotte, and staffed at various times by all of his five children. His children were assigned pages of the Defender catalogue to prepare, and the family assembled the catalog each year spread across the dining room table.
In today's world where acquisition and growth in the desire to inflate stock prices seems to drive everything, it's difficult for many to understand the culture that informs the management of a more 'old-fashioned' business like Defender, founded 75+ years ago...

The obituary of the late Sheldon Lance will give you some idea, they don't make many like him, anymore... ;-)

Unlike Randy Repass, Stephan hasn't cashed out, and turned Defender over to the 'experts' who learned how to run businesses at Harvard, or Wharton, and who are now turning West Marine into a clothing emporium...

;-)

Sheldon Lance Obituary - New London, CT | The Day
__________________
Jon Eisberg is offline   Reply With Quote
Old 09-09-2015, 09:09   #65
Registered User

Join Date: Apr 2009
Location: Fort Pierce, FL. Texas Roots
Boat: 82 Present, 13 ft dinghy
Posts: 492
Re: Defender warehouse workers on strike

Defender just lost a customer, I will never buy from them again. I have spent thousands on top of thousands with them. $13 an hour is slaving. I do not shop at Walmart or SAMs either. Big box...Costco only. A checker at Costco after 5 years makes close to $$50k..... These companies can do it, and in the end, with happy, quality employees it pays off.
__________________
'Da Mule
Mule is offline   Reply With Quote
Old 09-09-2015, 09:46   #66
Registered User
 
phantomracer's Avatar

Join Date: Aug 2010
Location: Boston, MA
Boat: 1968 Ohlson 38 Sloop
Posts: 773
Images: 9
Send a message via Yahoo to phantomracer
Re: Defender warehouse workers on strike

Quote:
Originally Posted by Boatguy30 View Post
Well if it was .50 per hour several years ago that could have well been close to a 10% raise. I assume a genius IT guy could (maybe) calculate that means you earn it back in 40weeks. If you were unpaid. I would imagine the New York teamsters will be reimbursing the workers for some of their lost wages.


And 6 errors does seem like a bunch looking down from the ivory towers, but how much extra time do you suppose they're allotted to double check their work?
In our case the negotiation concession was a loss of cost of living increase for 2 years. It was calculated it was almost 2 years was the breaking point. Not a lot of part time workers last that long without moving up or moving on. Unsure if it is the same as defender, but store management greatly enforced policies, usually accuracy and timekeeping instead of just looking the other way on infractions. union stores had a greater turnover shortly after the strike ended.

If they cant be fast and accurate..maybe warehouse work isnt for them!
__________________
Paul S
Blog - https://www.facebook.com/ohlson38project
website http://www.mildredrose.com
phantomracer is offline   Reply With Quote
Old 09-09-2015, 10:28   #67
Registered User
 
avb3's Avatar

Cruisers Forum Supporter

Join Date: Jul 2010
Location: Florida/Alberta
Boat: Lippincott 30
Posts: 9,913
Images: 1
Re: Defender warehouse workers on strike

Quote:
Originally Posted by phantomracer View Post
In our case the negotiation concession was a loss of cost of living increase for 2 years. It was calculated it was almost 2 years was the breaking point. Not a lot of part time workers last that long without moving up or moving on. Unsure if it is the same as defender, but store management greatly enforced policies, usually accuracy and timekeeping instead of just looking the other way on infractions. union stores had a greater turnover shortly after the strike ended.

If they cant be fast and accurate..maybe warehouse work isnt for them!


An aside, a friend of mine came to Canada from Mexico as a temporary foreign worker, and transitioned to immigrating here.

He obtained work in a grocery warehouse. Although his base pay is only $12 an hour, he takes home between 65 and $70,000 a year. The reason is for the bonus structure that rewards both speed and accuracy. He is allowed one mistake a week, in fulfilling grocery orders. If he makes two mistakes a week, he gets no bonus.

He hasn't missed the bonus for 3 years.

The interesting comment he made about the very large warehouse that he works in is that virtually the whole crew is Mexican or other immigrants. He's told me that long-term citizens have applied there and started there, but they just couldn't keep up with the work and work ethic that was required to make any real money. He said most of them don't last a month.

I know this doesn't directly relate to the current Defender situation, however it does relate to warehouse work. They are not unionized by the way, although there have been numerous attempts to do so, the workers are not interested.

Sent from my Nexus 5 using Cruisers Sailing Forum mobile app
__________________
If your attitude resembles the south end of a bull heading north, it's time to turn around.
avb3 is offline   Reply With Quote
Old 09-09-2015, 10:33   #68
Registered User
 
familycruisers's Avatar

Join Date: Aug 2011
Location: On the boat
Boat: Westerly Centaur. 26'
Posts: 500
Send a message via Skype™ to familycruisers
Re: Defender warehouse workers on strike

Six chances is three too many. Over privileged, lazy work force. Maybe they should go flip burgers for $15hr....
__________________
familycruisers is offline   Reply With Quote
Old 09-09-2015, 11:20   #69
Registered User

Join Date: Dec 2011
Posts: 6
Re: Defender warehouse workers on strike

Sheldon must be rolling over in his grave. Defender was always one happy family. Now like too many American families it too has become dysfunctional.
__________________
tigerpilot is offline   Reply With Quote
Old 09-09-2015, 11:25   #70
Registered User
 
Mike OReilly's Avatar

Join Date: Sep 2011
Location: Good question
Boat: Rafiki 37
Posts: 4,034
Re: Defender warehouse workers on strike

'Drag them down! I work like a dog, so everyone should!! How dare they give their workers a living wage (which $12 is not) if it means I have to pay a little bit more for my yacht crap!!'

I shouldn't be surprised at the nastiness of some of the posts here ... but I am . How did so many of us become so mean-spirited, so ignorant, so naval-gazing? Actually, I think I know how ... which is why I'm going sailing .
__________________
Why go fast, when you can go slow.
BLOG: www.helplink.com/CLAFC
Mike OReilly is offline   Reply With Quote
Old 09-09-2015, 12:12   #71
Registered User
 
Exile's Avatar

Join Date: Sep 2010
Location: Land of Disenchantment
Boat: Bristol 47.7
Posts: 2,962
Re: Defender warehouse workers on strike

Quote:
Originally Posted by Jon Eisberg View Post

The obituary of the late Sheldon Lance will give you some idea, they don't make many like him, anymore... ;-)

Unlike Randy Repass, Stephan hasn't cashed out, and turned Defender over to the 'experts' who learned how to run businesses at Harvard, or Wharton, and who are now turning West Marine into a clothing emporium...

;-)

Sheldon Lance Obituary - New London, CT | The Day
No, no Jon, clearly you don't understand. WM is not being turned into a clothing emporium, but they are rather selling the boating lifestyle. Don't you see??

Excellent obit -- not just about the co.'s founder but how he created an entity which made yachting that much more accessible to those with less means.
__________________
Exile is offline   Reply With Quote
Old 09-09-2015, 13:07   #72
Registered User

Join Date: Apr 2013
Location: Anacortes
Boat: Red Admiral, 1979 Holman Pye 36
Posts: 71
Re: Defender warehouse workers on strike

Quote:
Originally Posted by Jon Eisberg View Post
Yup, the combination of Defender, and United Parcel Service, has been an unbeatable combination, for me... But wait, how can that be? Aren't those UPS workers unionized, as well?
I can't live without Defender. I have a 'pro' discount at Fisheries but after checking with regular old Defender prices I realize the discount isn't really much of a discount.

These days I'm almost religiously against buying from WM and hate them with all my soul. There aren't enough expletives in the English language to describe how I feel about West Marine.

For last minute stuff I go to Fisheries or if it's something I'm not sure about and need to see in real life. Otherwise all my purchases are from Defender.

I hope they can keep doing what they are doing and the bean counters, sociopaths, and professional managers don't get a hold of the company as it seems they inevitably do.
__________________
korrigan is offline   Reply With Quote
Old 09-09-2015, 15:33   #73
Registered User
 
Jman's Avatar

Join Date: Sep 2012
Location: Northeast, USA
Boat: Luders 36
Posts: 230
Re: Defender warehouse workers on strike

Back to how it effects us sailors. Just placed an order this afternoon, fairly large from a line count stand point, and web browser hung on enter payment screen. Customer service answered on second ring, offered to take order over the phone, I decided to do a little trouble shooting (just because I did want to sit on the phone for 20 minutes reading line items), so they asked for some screen shots to be emailed, which I did.

Turned out it was one item causing the problem.

Called back had them manually add the one line to the now processed web order. They told me at 15:11 that it would be out the door today!

So I am guessing strike is over.


Sent from my iPad using Cruisers Sailing Forum
__________________
Jman is offline   Reply With Quote
Old 09-09-2015, 16:35   #74
DCF
Registered User

Join Date: Sep 2015
Boat: Jeanneau Sun Odyssey 409
Posts: 1
Re: Defender warehouse workers on strike

Placed an order with Defender yesterday late morning. I always get my orders the next day if I place them by about 4pm since I live in Pennsylvania. Joined this forum an hour later and saw this thread and got worried. I got a shipping confirmation last evening and the packages showed up on my door step this afternoon as usual.
__________________
DCF is offline   Reply With Quote
Old 09-09-2015, 16:50   #75
Registered User

Join Date: Mar 2013
Location: sailing south
Boat: Ericson 35-2
Posts: 313
Re: Defender warehouse workers on strike

Quote:
Originally Posted by korrigan View Post
There aren't enough expletives in the English language to describe how I feel about West Marine.
I fear turning this thread into a WM hatefest, but can you explain the reasons?

P.S. As far as expletives go, English is just not all that expressive.
__________________

__________________
RedHerring is offline   Reply With Quote
Reply

Tags
fender

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Marine Warehouse Miami kkreeger Atlantic & the Caribbean 10 01-06-2014 09:49
Marine Warehouse - Panama? gbanker Atlantic & the Caribbean 2 01-02-2012 16:23



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -7. The time now is 03:08.


Google+
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Social Knowledge Networks
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.

ShowCase vBulletin Plugins by Drive Thru Online, Inc.