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17-01-2013, 20:10
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#16
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Registered User
Join Date: Oct 2012
Posts: 131
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I wish someone would wake up and update the app.....
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17-01-2013, 20:16
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#17
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Registered User
Join Date: Nov 2010
Location: Bear, DE
Boat: Island Packet 37 - Finistere
Posts: 233
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Start app in portrait mode, if you start in landscape mode most buttons will not work, at least that is my experience.
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17-01-2013, 20:28
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#18
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Moderator
Join Date: Jan 2007
Location: Pacific NW, USA
Boat: Cape Dory 27
Posts: 8,571
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Re: iPad App Stopped Working ?
Quote:
Originally Posted by Lajos
I wish someone would wake up and update the app.....
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We wish it as well and are waiting for the developer to push and update...
In the meantime beer helps pass the time
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17-01-2013, 20:45
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#19
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Registered User
Join Date: Aug 2009
Location: Auckland New Zealand
Boat: Pelin Crusader 42ft
Posts: 38
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I have the same problem on the Trawler Forum as well.
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17-01-2013, 20:49
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#20
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Captain
Join Date: Nov 2005
Location: Florianopolis, Brasil
Posts: 1,580
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Re: iPad App Stopped Working ?
Quote:
Originally Posted by Finistere
Start app in portrait mode, if you start in landscape mode most buttons will not work, at least that is my experience.
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This is the current fix for the iPad issues.
Unfortunately we outsource and buy the apps from Forum Runner. They were acquired by a big company in 2012 and service has gone down hill. They say they are working on a fix but 6 months is way too long to fix things. We are evaluating getting apps from another provide or building them from scratch on our own so we can add other features.
Sorry for the inconvenience and thanks for the patience!
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22-01-2013, 22:20
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#21
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always in motion is the future
Join Date: Feb 2009
Location: in paradise
Boat: Sundeer 64
Posts: 18,757
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Re: iPad App Stopped Working ?
Instead of buying these apps and all the troubles that come with them, why not just give in and install the Tapatalk plug-in. There are problems with Tapatalk too, but they are minor compared to this disaster.
Quote:
Originally Posted by Andy R
This is the current fix for the iPad issues.
Unfortunately we outsource and buy the apps from Forum Runner. They were acquired by a big company in 2012 and service has gone down hill. They say they are working on a fix but 6 months is way too long to fix things. We are evaluating getting apps from another provide or building them from scratch on our own so we can add other features.
Sorry for the inconvenience and thanks for the patience!
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23-01-2013, 06:43
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#22
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Registered User
Join Date: Jul 2012
Posts: 70
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Disaster seems a bit excessive, just means you have to start the app in portrait mode.
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24-01-2013, 13:02
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#23
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always in motion is the future
Join Date: Feb 2009
Location: in paradise
Boat: Sundeer 64
Posts: 18,757
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Re: iPad App Stopped Working ?
Quote:
Originally Posted by islander20
Disaster seems a bit excessive, just means you have to start the app in portrait mode.
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That apparantly works for some, but not for others. You can't ask people to perform tricks to use a broken app and act like it's normal. Problems must be solved quick, without pointing fingers to other parties or lame excuses that do not concern the users, who should be viewed as customers imho.
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24-01-2013, 20:02
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#24
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Registered User
Join Date: Mar 2006
Location: Winnipeg
Boat: None at this time
Posts: 8,462
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Re: iPad App Stopped Working ?
Ah, the return of the Jedi...
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24-01-2013, 20:17
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#25
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Registered User
Join Date: Sep 2009
Location: on board, Australia
Boat: 11meter Power catamaran
Posts: 3,648
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Re: iPad App Stopped Working ?
Quote:
Originally Posted by DeepFrz
Ah, the return of the Jedi...
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Was think the same.
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24-01-2013, 22:01
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#26
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Registered User
Join Date: Dec 2011
Location: SF Bay Area
Boat: OPB
Posts: 176
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Y'know when I think of customers, I think of someone who has paid for something. So Jedi my question for you is do you feel that you have not gotten your money's worth from this FREE app? Maybe you should ask for a refund. While it could be better, how hard is it to rotate an iPad every now and again? Once you know what the issue is its pretty easy to avoid. It's almost automatic for me now. I will be happy when it is fixed, but it's not that big of a deal. I will now rotate 90 degrees so that the send button works......
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24-01-2013, 22:11
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#27
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CF Adviser
Join Date: Dec 2008
Location: sausalito
Boat: 14 meter sloop
Posts: 7,260
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Re: iPad App Stopped Working ?
Delete and reinstall. This will work for a while, but at some point you'll have to do it again.
__________________
cruising is entirely about showing up--in boat shoes.
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24-01-2013, 22:18
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#28
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Registered User
Join Date: Dec 2011
Location: SF Bay Area
Boat: OPB
Posts: 176
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That's more bother than turning it! It's funny, I am so used to it now.
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25-01-2013, 12:31
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#29
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Registered User
Join Date: Jul 2012
Posts: 70
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I consider this app a privilege more so than something I am entitled to. But that's just me...
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25-01-2013, 13:52
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#30
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Registered User
Join Date: Nov 2010
Location: Shirley, MA
Boat: Bristol 34
Posts: 235
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Quote:
Originally Posted by islander20
I consider this app a privilege more so than something I am entitled to. But that's just me...
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THUMB!
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